Uber India — Unprofessional behaviour of driver

Address:	New Delhi, Delhi, 110035
Website:	www.uber.com

This is to inform you that i, Rashmi Sharma, booked a cab yesterday i.e May 26, 2017 at 10.22 pm for Moti Nagar Fun Cinema from Mamchand Park, Delhi.

The driver named was Vishwas and the vehicle was Tata Indigo.
The Driver was really unprofessional and when I told him to switch on the AC he tend to be very rude and categorically said that he won't switch on the AC and was abusive too. To add cherry on the cake he deliberately did not follow the instructions of the way and wasted the time by dropping us very far from the destination and we had to walk and then take a rickshaw to reach the destination.

Being a female, hope you understand what kind of problem I had faced because of this kind of behaviour. He was demanding for extra money wherein while booking the ride I had clearly put the destination and while boarding the cab I also informed him about the destination and he agreed on the same however all went in vain.

I am really disappointed with the behaviour and I am afraid if this is the kind of services or behaviour the driver shows, it will certainly impact the image o[censored]ber and surely I can say it would not be safe for females to travel in Uber.

Looking for stern action against the driver and expecting a call back from your customer service department on [protected] or [protected].