Uber India — Upfront fee overcharges me

Address:	Bangalore, Karnataka, 560029
Website:	www.uber.com

I routinely book trips to syndicate bank layout, which is near the nice road. Since you are aware of the geography of bangalore, to get to nice road, to travel on nice road and to reach the destination after nice road, all adds up to a long distance.in addition, there is a significant toll involved. The upfront fee calculated always takes this route into consideration, therefore calculating a the fee based on this very long distance and toll.

However, in reality, the driver never even gets onto the nice road, and rightly so, because it would be unnecessary with local roads being available. However, the fare deducted is always that very high amount based on the long route and toll.

Why am i having to pay for the long and tolled route, when in actual, my driver takes a short and toll free route? To worsen things, i am not even given an option to pick my route during the upfront fee calculation. This is fraud, and if i don't get a satisfactory answer and compensation, i will take the issue with to the regulatory authorities.