Uber India — very rude and unruly behavior of driver

Booked uber cab on 22/08/2019 at at 12:36 pm. Car hyundai xcent with number plate: wb25h0126. Driver's name: khurshid ali.

The driver did not come to the pick-up location, a 40 feet wide public road in front of a popular shopping complex. Surprisingly, the driver shouted over phone and compelled me to walk down to his location where his car was parked. I had to walk down half a kilometer to catch the cab and when reached his location, he was extremely rude and seems he was under influence of alcohol. Driver denied to go to the destination and he himself cancelled the trip.

There was a medical emergency and i took a local yellow cab.

This is how the uber driver treat his customer.