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[Resolved]  Uber Taxi — Amount deducted from my uber wallet

This happened around 15 days back. I had booked a taxi through Uber for an immediate ride & once I got the Cab details(I received this info within a minute), I called him & he said that it will take more than 40 minutes because of traffic & asked me to cancel the ride & book for another taxi. So I cancelled the ride. Everything happened in 2-3 minutes but I got a message saying 350 rupees was deducted from my account(300 from Uber Wallet & 50 from my linked credit card) as cancellation charge. Since Uber doesn't have a customer call center, there was only 1 option which was to raise a request & still there is no reply from Uber. So not sure what to do. This is a classic example of money dwindling done because of linking the credit card. Hoping something happens by posting the issue here.

My mail id: [protected]@gmail.com

Regards,
Vijay
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Complaint marked as Resolved Aug 14, 2020
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