UCO Bank Complaints & Reviews

With reference to my savings bank account number ([protected]) with your branch as mentioned below, i regret to inform you that i was not delivered cash from the automated teller machine on 13th september, 2018 while i attempted to withdraw cash from the machine even i lodged a complaint on 18th/september, 2018 to branch manger but he ignore my request and i furnish herebelow the details for your information so as to enable you to recredit the amount (Rs 10, 000 only) to my account:

Dear sir i have a savings account in uco bank harshore branch i have open a rd ac for 12 month that rd is mechore on 24 november 2018
I have given application for transfer in my savings account but there is no transfer in my account and no response from phone at branch my account details and application i attached here please check and rd transfer in my account
Thanks
Lichhaman ram [protected]

My cash was deducted by using atm but transaction got failed. I asked bank manager at base branch narag distt sirmour hp (173024). After 4 days by submitting the complaint application my money didn’t get refunded. I asked the manger about status and he commented sarcastically on my issue and asked me to use atm of other branches and asked me to stop using uco bank!! Is that how you people are suppose to behave in response to a complaint!!! So foolish and pathetic behaviour!!!

The worst experience I ever had with a bank. UCO bank, LDA BRANCH employees are very rude and unprofessional. After 100 tyms confirmation from Senior manager Varun Pratap Singh I applied for stand up India loan and after everyday follow from past two months, typing the final sanction letter he disapproved my loan DTD 27th Nov'18 giving reason that my project is not feasible and you had high pitch tone with my employee Sandhya madam so she disagreed to accept your loan. This branch is complete time pass and most of the employees are busy doing their personal work.

I think their was some mistake by the senior manager on sanctioning loan so I request to have cross verification of all the docs and even I want a copy of all the docs or else I have to use some other method to get my loss covered.

Pls take action on my complaint and revert and i even want all the docs to be shared with me to match with the docs photos I had taken.

Regards,
Nootan Singh

My account got disabled. I tried to reset the password says atm card not available for this account.
I am getting freq message from uco bank that atm has been dispatched but i am yet to get this card.

When visited the bank they told card is sent from mumbai and they dont have access to it.
Customer care is of no use who cant help in anything

Now i am helpless. Don't know what to do and in an emergency.

Date of account disable: 23-nov-2018
Atm card issue: past six months

I was trying to book a flight ticket on 25th october, 2018. That transaction of rs 1800+ failed. Upon calling customer care, they told me it happened due to server failure in uco bank side.

I have waited for 7 days. No money were refunded. Then i have raised complaint after complaint for the refund. The following are the complaint numbers : p[protected]dakshinpar018 and p[protected]dakshinpar044. Always they show that resolved, and the complaint is with zonal office.

It has been 30 days, when will my money be returned.

Ref : del:sr:gsi-j:16-17:g50.1:97 dtd. October 31, 2018
Reminder-2 dtd. November 12, 2018
Executive director – i, ii
Uco bank head office,
10, b t m sarani, kolkata - 700 001
West bengal

Sub : delay in import payment - - us$ 4, 571.20 by uco bank, zohari bazar, jaipur.

Ref : gsi jaipur work order no. 5/4/pur/ap&m/2014-15/1646 dated november 03, 2015.

Dear sir,

With reference to the earlier gsi jaipur letter no. Pao/gsi/jpr/account-ii/foreign lc/2018-19/5749-52 dated july 23, 07, 2018 from pay & account officer, gsi jaipur & subsequent letter no. 6/4/pur/ap&m/[protected] dated september 25, 2018 from addl director general & hod, gsi jaipur to the pay & account officer, gsi jaipur vide clarified the reason for delay in vendor import payment.

During our follow-up with p&ao & hod gsi, we have been informed that uco bank is having queries on documents submitted by gsi jaipur for balance 10% amount & insisting to give reason in writing on delay of import payment more than 180 days as per guidelines by rbi, govt of india.

As per information provided by gsi jaipur on our payment follow-up, justification letter no. 6/4/pur/ap&m/[protected] dated september 25, 2018 was personally submitted to uco bank, johari bazar, jaipur on september 26, 2018 (Attached receiving letter copy) but after lapse of more than one month time, funds o[censored]s$ 4571.20 has not yet transferred to beneficiary account. Our internal auditors are asking to submit justification letter from uco bank on unnecessary delay in import payment.

In view of above, we humble request for your personal intervene here to expedite the transfer of due funds in favour of perkinelmer singapore pte limited.

Should you require any information, clarification or additional documents, please feel free to contact/write to undersigned at any time.

Thanking & assuring you of our best services & prompt attention always.

With best regards
For perkinelmer india pvt. Ltd.

Sunil rapra
Assistant manager – credit control, north india
+91-[protected]
Sunil. [protected]@perkinelmer.com

Encl : as above

Cc to

1. Uco bank, head office, international wing, 10, b t m sarani, kolkata - 700 001
West bengal, india. Tel no:[protected], fax:[protected]
Email id: [protected]@ucobank.co.in

2. The manager, uco bank, foreign exchange division, zohari bazar, jaipur – 302002, rajasthan

3. Director (Finance), wro, jaipur

4. Mr. R. C. Meena, pay & accounts officer, geological survey of india, western region, 15-16, jhalana institutional area, jaipur – 302 004 (Rajasthan)

5. Sr. Pay and accounts officer, p&a office, geological survey of india, western region, 15-16, jhalana institutional area, jaipur – 302 004 (Rajasthan)

Uco bank — imps transfer issue


I just tried to transfer amount from my uco bank account to my father central bank account. The amount is rs.30000. I transferred to my sbi account. The amount was deducted from my uco bank but not credited to central bank account.
I have taken screenshot of my uco bank account transfer from mobile banking. Name: rohit sharma [protected]
Ratlam branch m. P
Date[protected]

I am a client o[censored]r bank for the past 6 to 7 years nd hold a current account in your uco bank jhansi bada bazar branch
Current account no. [protected]
I want to bring this to urkind attention that the staff nd bank manager in ur bank branch does not behave properly with its valuable customers. Not only me, many other people are also unsatisfied due to the same reason.
They are always busy in their personal gossips they dont provide us right guidance whenever we need it from their end.

I request you to take appropriate action nd warm them to provide ud services that we deserve
Thanking you
Gaurav kumar jain

Dear sir

I am abdul Hasem costomer id[protected] West bengal State Electricity Distribution Company Limited
I paied bill thro internet banking (uco bank) Rs 5410.46 bank Ref No[protected] .
my account Debited same amount But bill is pending now bill payment time 26/10/2018 at 5:13 pm .

Name Ansar ali mondal
mob [protected]
mathgram po madhabpur ps duttapuk

After my old phone was stolen I received a new phone number about a couple weeks ago. My phone number was updated on October 16th 2018. But when I try to use my rupay debit card for online transactions, I receive the window in the photo posted below but I have never received the OTP after numerous tries. The branch won't answer phone calls or respond to emails. When I try to contact the executive branch's email or toll free number always ends up with them telling me to contact my local branch. The UCO bank website won't let me submit a complaint either.

Dear sir
The amount rs.2112/- trying transfer to hdfc bike insurance, during the process the transaction is failed, but the amount is debited from the savings account. Please rectify the problem and send the back the amount to my account.

A/c no: [protected]
Uco bank
Vdlamuddi branch
Guntur, andhra pradesh

Name: tc venkateswarulu
[protected]

Sir,
This is to bring to your kind attention that i have an account at uco bank pandua branch. An aeps service point is situated near my home to withdraw cash.
Please note that in the said aeps service point, all customers withdraw money from all bank from the service point except uco bank.
But in the case o[censored]co bank aeps system shows 'issued bank server down'.
As a result, i am unable to withdraw money from aeps online service point.
So, i, therefore, request you to kindly look into the matter immediately.

Yours sincerely,
Arinda biswas
Mobile no. [protected]

When i submit the details for the transaction, there was this familiar sound of cash being withdrawn but no money actually came out. I inserted the right details and expected the money but i never got it. Later another person came up and he got his cash from the same machine. It was most probably the faulty machine. I got the notification that money have been debited. Please resolve asap.

I want to bring to your notice that I have been a victim of Fraudulent ATM transactions.I hold a savings account in UCO bank since 3years.

On 5th Sept at around 11.22am there were 3 fraudulent cash withdrawals of Rs. 45, 000 using my ATM card details.
However, the ATM card was with me all the time.

I had called up the UCO bank, Mira Road Branch, by using the customer care number mentioned on the google page. While talking to the person on the call, the person kept me on Hold and within few minutes I got 3 SMS of cash debit in 3 ATM transactions. This has happened because UCO Bank, Mira Road Branch did not check or verify the customer care number mentioned on their google page search. I am unaware of how the fraud transactions were carried out, because I did not share any of my personal account/Bank related details with the person on the phone even though he was insisting on sharing.

Once I realized this mishap, I lodged an FIR with local police station (FIR attached with this email). The Police have strictly instructed us to follow up with UCO bank to get back the money lost due to bank’s negligence in security and publicly posted bank details.

On the same day, I also submitted a written complaint to the UCO Bank Mira Road Branch Manager [Mr. D.P Singh #[protected]].I also complained to the Zonal Office in Fort spoke to ( Mr.Chandrahas - AGM )he spoke very rudely with me using abusive language and disconnected my calls continously, he was not ready to listen to any of my problems happened.
However, no action is taken for my case yet.

I have faced a total loss of 45000 which is a very big amount for me. It is bank’s responsibility to make sure that our hard earned money is safe and that all the details on the Banks behalf are accurate and secure. Requesting you to take immediate action on this complaint.

Complaint ID's received :
[protected]
[protected]
[protected]
Email reference ID - P[protected]MIRA_BHAYA073

Please help me to refund my money ASAP, or else I will have to forcefully close my and my family member’s accounts permanently from the bank.

Thanks

Respected consumer complaints team, .,
I had taken home loan 0n 2014 and the loan disbursement happened in 3 phase, at the time on construction i had not paid the interest properly after that paid some amount, on 29th oct 2015 i had cleared the total EMI and penal interest after that as the Manager was got transferred another manger was in the place and she called me that your penal interest is running i had told how come it have cleared by rest paying 38000 plus on 29th oct 2015 but she told i don't know what happened but the interest is showing in the system and you need to pay 12000/- so how i was not convinced but i had payed the amount on 26th Aug 2016 and now i had checked the cibil score it is 674 after that i had called the present bank manager to check why my cibil score less as i am not a defaulter .
present bank manager is informing that you loan account is running with penal interest i am shocked and now i need to pay nearly 5000/- to clear .
as a customer this is not the right way and it is called cheating the customer.i am sorry to use this word but what to do, pl check my EMI after 29th oct 2015 if i had made a mistake i will lean for it but if the bank manager itself made a mistake then what should i do.

Pl help me out of this .

Regards
Santhosh.N

My account no is [protected] i had paid medical bill at laxmi medical pune for rs. 4758 on 7th sep 2018 it shows that transaction declined but my account has been deducted with rs. 4758
I had logged complaint with bank grievances and my reference no is
P[protected]aamby_vall003

Still nothing has been cleared from bank side.

Toll free is a pain to contact even branch is not responding.

Dear Sir

This is for your kind information that I had done an AEPS withdrawal Transaction from a certified Retail counter of Novopay Technology Pvt. Ltd. a BC of RBL Bank on 27th Feb, 2018 for Rs 10000 to withdraw but the said txn. failed in the service provider platform continuously 3 times vide ref. No[protected],[protected],[protected], but Rs 10000 twice from my bank account debited against my three failed txn. but still not reversed in my account . account no [protected]

Iam a tenant to building no.158, 4th 'b' main road, basaveshwara nagar, bangalore-560079. My building owner name is shri. Murali raghava. He has taken a loan from your 3rd block, jayangar branch. His case no. Is o. S. No.1757/2008 & f. D. P. No. Is 42/2018. I gad paid an amount of rs.12.00 lakhs to hi, on lease agreement. Please let me know what is the latest status about this case and please mail me. My e-mail id is [protected]@gmail.com.

I had got replacement of chip card in place of old debit card. So my cars has been blocked due to this i am facing lot of problem related to money. I also visited my home branch but they only ignored me and simply says to wait. About six months passed but i have not get chip card. So please... Help me. Otherwise i will have to open new account in other bank expect uco.