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Updated: Apr 30, 2025
Complaints 943
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135
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808
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UCO Bank reviews & complaints page 9

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N
nickoonj789
from Ahmedabad, Gujarat
Dec 6, 2020
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6 month ago, my transaction password was expired, hence I had to reset my transaction password. but i couldnot reset my transaction password through netbanking. Whenever i try to reset my passwords, i get below error - " Bankway Application Error".

I have visited my branch several times for solution to this issue. They have suggested me to give written application for reset Log In Id and Transaction Passwords. They guided me that I will receive new ID & Passwords through post at my registered address. I have given written application for 3 times but I havent yet received in last 6 months.

And I am unable to reset my passwords through net banking portal. Every time it shows the same error- Bankway Application Error. I have attached screenshot of the error.
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    Avi gurjar
    Dec 5, 2020
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    First time On 11 November 2020 my payment failed for ICAR Counselling portal and money duducted but registration not done then again I do registration so two times money deducted for one time Registration so please refund my first time money deducted
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      P
      Prahelika
      Dec 3, 2020
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      Resolved

      Sir/mam,

      My name is subhasree Das . I have paid an amount of Rupees 1742.75 to Pharmeasy through amazon UPI ( which is connected to my UCO bank) on 23/11/2020 . Afterwards I returned a part of this order due to some personal reasons on 30/11/2020. Refund for ₹ 1658.43 was initiated on the same day i.e[protected]. But the amount still hasn't reflected in my account. Amazon sent me this REFUND REFERENCE NUMBER[protected] and told to contact customer care. I contacted UCO customer care and they told me that I have to visit my branch account. How is this possible in such a pandemic? So I implore you to kindly look into it as it is urgent for me. My card number is [protected].
      Thank you
      Subhasree Das
      +2 photos
      Dec 5, 2020
      Complaint marked as Resolved 
      I have got back my refund.
      UCO Bank customer support has been notified about the posted complaint.
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      Hi, sir
      My name is k pragathi.I have paid an amount of rupees 1599 for a trolley bag at Amazon use my bank card ( Uco bank) on 5/9/2021. Afterwards I returned a part of this order due to some reason on 8/9/2021.refund for rupees 1599 was initiated on the same day. But the amount still hasn’t reflected in my account.Amazon sent me this refund reference number and told to contact Uco customer care . Please solve my problem sir/madam please

      Didn't get back my refund. - Comment #3896891 - Image #0
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        A
        Akhil1322
        Dec 3, 2020
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        Website: amazon

        My name is Akhilesh kumar and i had ordered Euro men briefs (pack of 5) of RS 382 in amazon on 11 Nov 2020 and returned this order on 18 Nov 2020 due to wrong item And on 21 Nov 2020 Amazon initiated the amount to my bank account but i still didn't get my money.Amazon sent this reference no.[protected] and told me to fill charge dispute form Uco Bank but Uco Bank didn't have such policy .So please kindly respond to this complaint. My bank account no. is [protected].Thank You Sir
        +1 photos
        UCO Bank customer support has been notified about the posted complaint.
        Dec 14, 2020
        Updated by Akhil1322         Problem not solved till now
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          A
          Amisha chavhan
          Nov 29, 2020
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          Address: Ambajhari defence nagpur

          I buy some products on Amazon then i will return this product so amazon successfully return this amount n give reference number but the amount not received in bank account
          UCO Bank customer support has been notified about the posted complaint.
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            D
            Dwip Jyoti
            from Mumbai, Maharashtra
            Nov 22, 2020
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            Address: TOWN-SARTHEBARI, DIST-BARPETA, STATE-ASSAM,PIN-781307

            Sir,
            I have honour to inform you that i have been facing huge problem due to the Accountant of this bank branch.i have been visiting this branch since 7 days for creation of new account but every time the accountant of this branch refused to give me account opening form.When i asked him why he refused to give me account opening form.he replied that after 10 A.M . They not give account opening form this is official rules .The accountant of this branch told me .when i told this matter to the branch manager of this branch .he ignoring me .Now i have a question to UCO Bank official - who give them the authority not to give account opening form after 10 A. M. I cordially request to UCO Bank official please give punishment this wicked accountant.this UCO Bank branch is situated in Town-sarthebari, Dist-Barpeta, State-Assam, pin-781307
            UCO Bank customer support has been notified about the posted complaint.
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              C
              Chandan_2468
              from Powai, Maharashtra
              Nov 21, 2020
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              While making a online transaction through atm card, the amount is debited but the status was pending for admission. Then I did the second payment and it was successful. Then I went to the branch and did a complaint against it. Few days after the complaint get rejected, and the branch is unable to told me the reason behind the rejection, and my money is still in bank side. Two months has been crossed and money is not credited plz help me.
              Complaint I'd:[protected]
              Account no:-[protected]
              UCO Bank customer support has been notified about the posted complaint.
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                C
                Chandan_2468
                from Powai, Maharashtra
                Nov 21, 2020
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                While making a online transaction through atm card, the amount is debited but the status was pending for admission. Then I did the second payment and it was successful. Then I went to the branch and did a complaint against it. Few days after the complaint get rejected, and the branch is unable to told me the reason behind the rejection, and my money is still in bank side. Two months has been crossed and money is not credited plz help me.
                UCO Bank customer support has been notified about the posted complaint.
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                  C
                  Chandan_2468
                  from Powai, Maharashtra
                  Nov 21, 2020
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                  Address: At/po:-Badabhuin, Athagarh, Cuttack

                  While I am doing payment online through atm card, the amount is debited but the status was still pending. I made a complaint against it in the branch but the complaint get rejected, but the branch is unable to told the reason behind rejection please note the problem and help me.
                  UCO Bank customer support has been notified about the posted complaint.
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                    J
                    jitu.1981
                    Nov 20, 2020
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                    Online fraud

                    Address: 167 krishna mandir, bhagat ki kothi, jodhpur

                    My complaint reference Id is[protected],
                    and[protected]
                    What is the status of my complaint
                    Pls reply...
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                    D
                    Dwip Jyoti
                    from Mumbai, Maharashtra
                    Nov 18, 2020
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                    Address: Town-Sarthebari, Dist-Barpeta, State-Assam, pin-781307

                    Sir,
                    I have honour to inform you that i have been facing huge problem due to the Accountant of this bank branch.i have been visiting this branch since 7 days for creation of new account but every time the accountant of this branch refused to give me account opening form.When i asked him why he refused to give me account opening form.he replied that after 10 A.M . They not give account opening form this is official rules .The accountant of this branch told me .when i told this matter to the branch manager of this branch .he ignoring me .Now i have a question to UCO Bank official - who give them the authority not to give account opening form after 10 A. M. I cordially request to UCO Bank official please give punishment this wicked accountant.This branch is situated in Town-sarthebari, Dist-Barpeta, State-Assam, pin-781307
                    UCO Bank customer support has been notified about the posted complaint.
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                    Please help me
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                      M
                      Mojammel786@
                      Oct 23, 2020
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                      Address: Vill, Post-Bujrukdighi. Dist-Burdwan. State-West bengal

                      I cancelled an order from amazon, 21st october amzon refund the money also refund was succesfull but money was not creditted in my bank account
                      UCO Bank customer support has been notified about the posted complaint.
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                        S
                        Satyajit Nath
                        from Powai, Maharashtra
                        Oct 19, 2020
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                        On October 4, I tried to make a payment in the Mondal Auto Fuel Guwahati from card no ([protected]), but at that moment the transaction was declined and after a minute the amount transaction was debited from my account and till now the amount did not credit back to my account.

                        card no---[protected]
                        name --Satyajit Nath
                        amount --410
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                          A
                          Aakanksha Agarwal
                          Oct 14, 2020
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                          Address: Chullickal, kochi

                          I had to receive a refund from Amazon which was processed according to them on 2 October but till 14thits not received.
                          UCO Bank customer support has been notified about the posted complaint.
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                            V
                            vikky97
                            Oct 12, 2020
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                            Address: Indira Nagar, WCL Colony, Ghugus, Maharashtra 442505

                            I had done the shopping at amazon.in from my sister vaishnavi kasawar's amazon account on 29 September 2020. The amount of shopping was INR[protected]+100). The order ID is[protected]. The refund is still not initiated. The reference number is #390562 has been generated on 10 October 2020. Please look into the concern soon. Bank is not responding and denying to provide transaction details on the basis of reference number provided by Amazon. On further calling, they aren't receiving the call and we are unable to contact them. This is really disappointing. Amazon has clearly mentioned that the refund has been initiated from their side. Attached are the screenshots of the mail sent by Amazon with reference number.
                            +2 photos
                            UCO Bank customer support has been notified about the posted complaint.
                            Oct 16, 2020
                            Updated by vikky97                             Please update regarding the above mentioned complaint .It is urgent
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                              Y
                              Yadav Himanshu
                              Oct 5, 2020
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                              Address: Digjam branch, Jamnagar

                              I have issue regarding my refund not processed in my account which I got from Amazon. And it's been 6+ months but still there is no progress. Amazon asked me to file a charge dispute against my transaction in my bank. I will attach photo regarding information.
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                                T
                                Tanmay Kumar Nayak
                                Sep 17, 2020
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                                Resolved

                                Address: Bangalore

                                I ordered a phone from flipkart and paid 12499 by phone pe from debit card. Then i cancelled it but didn't get the refund to my account
                                +1 photos
                                Sep 17, 2020
                                Complaint marked as Resolved 
                                Company said refund is completed to your uco bank card account but in card refunds bank takes 7 days to deposit the money to ur account
                                UCO Bank customer support has been notified about the posted complaint.
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                                  K
                                  Kennedy Singh Thangjam
                                  Sep 15, 2020
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                                  Address: Singjamei, Imphal West, Manipur

                                  I have purchased an item from amazon.in and the item was lost in transit, so i had to cancel my order and go for refund. I went for refund and amazon.in has also initiated the refund providing me with the reference no. Of the refund but the amount was not credited to my uco bank account till now. I also called the bank's customer care but they are simply ignoring my complaint stating that they are not handling these type of issues... What shall i do now???
                                  UCO Bank customer support has been notified about the posted complaint.
                                  Sep 21, 2020
                                  Updated by Kennedy Singh Thangjam                                   I am an Account holder o[censored]CO Bank, Singjamei Branch, Imphal, Manipur and it's associated IFSCode is UCBA0002995.
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                                    M
                                    Mentoe Tenzin Phende
                                    Sep 14, 2020
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                                    I bought a product from amazon. Centrum multivitamin multimineral supplement for women 250 tablets. I didn't receive the product and they process the refund on 3 september and i still haven't received the refund yet. They told me to fill a dispute form. Help me to get a refund as its been more than 10 days by now. I have attached below the reference number and product that i ordered.
                                    +2 photos
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                                      A
                                      Anjali Chahal
                                      Sep 14, 2020
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                                      The amount was deducted from my account but the transaction was failed nd the amount was not refunded by the bank. Plz resolve my issue as soon as possible.
                                      UCO Bank customer support has been notified about the posted complaint.
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