Uco Bank — I am complaining about money detection

Address:

Kamrahatti Jute Mill Staff Quater no 10B, Kolkata, West Bengal, 700058

I was transferring money from the UCO Bank account of Mr. Shailendra Kumar Singh A/C no. [protected] to a PAYTM Bank account of Miss. Akanksha Singh A/C no.[protected] on 03/01/2020 around 05:33pm due to some unconditional reason the money didn't get transferred but after 30 mins like 06:05pm I got a msg that 2000 rupees is debited from the account while I didn't got that amount in my Paytm account as before it showed me the transaction was unsuccessful so I Don't have the transaction ID . I have complained earlier on the website of the UCO Bank on 04/01/2020 but till date I didn't get any msg or mail regarding this. I hope this time action will be taken soon.