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UGVCL Complaints & Reviews

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Updated: Aug 7, 2025
Complaints 408
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UGVCL reviews & complaints page 14

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D
Den Jordan
Jul 11, 2021
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Address: T804,Vir Savarkar heights 1,vashantnagar township,ognaj gota ,Ahmedabad

Electricity not working
UGVCL customer support has been notified about the posted complaint.
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    Shreyas Hathi
    Jul 11, 2021
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    Our society, Riviera Green Bunglows, is located just 200 metres from Sanand sub division. In the last few months we have observed that there is frequent power outage in our society, whereas we can see that power outage is not visible in other surrounding areas. There seems to be mismanagement in handling particular transformer related to our society. Whenever we call, we get vague answers and they even do not know there is power outage, although it is just besides the sub division office. Right now also, for the last one hour there is no power and when we tried to contact on [protected], again I received a vague answer that there is some problem and it will take time to restore the power. Since last half an hour, no one is responding to the calls. Need urgent attention to solve the issue permanently.
    My consumer number is 27447/29598/1.

    Shreyas Hathi
    6, Riviera Green Bungalows, Near UGVCL S/Dn Office,
    Sanand
    UGVCL customer support has been notified about the posted complaint.
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      V
      vcxz
      Jul 11, 2021
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      We are living in Bhagwat Residency, Opp iscon flower appt in Ghuma and we are facing extreme difficulties due to stoppage of power supply ok slightest of rain and then it does not get restored for hours post rain also.

      All adjoining Buildings and societies does have power supply but our society faces issues almost everytime..

      In todays age and era of technology, how can this be acceptable that power supply will depend on Rain during monsoon season.

      Pls do something about this else we will have escalate this issue in apppriate forum.
      UGVCL customer support has been notified about the posted complaint.
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        A
        Aryagajjar2
        Jul 11, 2021
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        Address: Madhupura fixer, khardosan, Deesa, 385540, Banaskantha

        Sir, we are facing electricity cut problem regularly. No proper satisfactory answer is given from GEB board.
        UGVCL customer support has been notified about the posted complaint.
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          R
          Ronakkumar Govindbhai patel
          Jul 11, 2021
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          Address: 12 sukun-2 visanagar road vijapur

          In rainy season, summer season the electricity problem in our area has continuously so take the action against Vijapur geb.
          UGVCL customer support has been notified about the posted complaint.
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            K
            kuldeeppatel9123
            Jul 11, 2021
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            Address: 19 Bhramaninagar, Mehtapura, Himmatnagar

            Hii,
            In our area frol last 2 hours ( i.e. 12:00 am) no power supply is available. Please resolve it. And ugvcl all companies number are busy all time.

            Address; Savgadh, Mehtapura, Himmatnagar, 383001
            UGVCL customer support has been notified about the posted complaint.
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              M
              milanmilu
              Jul 10, 2021
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              Address: gujarat

              I have paid Rs. 10, 000/- bill payment on dated 07/07/2021 for consumer number [protected], through indusind bank credit card mobile application, amount is debited from my credit card, but still not credited to you, kindly see in to this matter and resolved it, while taking to indusind bank credit card department they have told that biller already took this amount but not confirmed yet, kindly see and update me '

              hope you revert back soon
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                V
                Vinodkumar Merai
                from Ahmedabad, Gujarat
                Jul 8, 2021
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                Ugvcl Consumer Portal Not Working From Last Few Days.

                https://www.ugvcl.in:7016/PortalWeb/appmanager/LaunchPortal/LaunchDesktop

                Users not able to login and other stuffs which are available on that portal.
                UGVCL customer support has been notified about the posted complaint.
                Jul 14, 2021
                Updated by Vinodkumar Merai
                Still after 5 days, there is no reply from ugvcl.

                Also site is still not open in web browser. its redirect to https://portal.guvnl.in/

                Now even after registration on new portal, there is no existing consumer account linked up or there is no way to link existing consumer account.

                Playing like trial and error on webportal

                they have no proper e mails, i addressed about four e mails on relevant e mails but
                all of them returned., typing on gebmail which they use is not responding.,
                one can find all stupid information on google search
                to register, I put in absolutely correct consumer number, but its not accepted and
                states that put in correct number., is that not stupid.
                web portal is all complicated, they need to hire an expert web master to simplify
                i can give them a few
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                  G
                  Geetesh_K
                  Jul 7, 2021
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                  Address: Sharan Residency New C G Road

                  Dear team,
                  I have paid bill on July 3, 2021 for consumer number [protected], but have not received any receipt till date, the amount that I paid was Rs 8500.
                  Please send the receipt to my email account.
                  UGVCL customer support has been notified about the posted complaint.
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                    C
                    C m desai
                    Jul 7, 2021
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                    Address: Jagana palanpur

                    Amara khetar ma Ame meter stop thai gayel to meter change krvani arji aapel meter nvu nakhel ch vaprash amaro 0 unit j ch ta 2/7/21 na roj bill aapel to te 30 rupia j htu koi vaprash thyel j nthi aaje Fri sms aavyo ej bill no to 14 unit nu bill aapyu ch to aa bante zdpthi solv krva vinanti
                    UGVCL customer support has been notified about the posted complaint.
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                      B
                      Bhavesh1757
                      Jul 7, 2021
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                      Thare is a no Power area of electricity, please re solve the problems as soon as possible
                      UGVCL customer support has been notified about the posted complaint.
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                        K
                        Kiritbhaipatel18
                        Jul 6, 2021
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                        I have been trying to submit application for new LT connection for my industrial shed in Bakrol, bajrang area in ahmedabad. I have tried to submit it online through UGVCL customer portal, but it is non operational since 3 days. I also visited your local UGVCL office several times in Bakrol area & tried to submit application to Mr. Parmar there, but he just keeps me waiting for no reason & is not interested at all. Please do the needful.
                        UGVCL customer support has been notified about the posted complaint.
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                          M
                          Munj
                          Jul 5, 2021
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                          Each alternate day the lights are going off of there is no electricity for many hours at the midnight or in early mornings if you are paying the whole bills then why don't we are not getting the electricity
                          UGVCL customer support has been notified about the posted complaint.
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                            R
                            rana pravin
                            Jul 4, 2021
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                            Address: ugvcl, barejedi-1,ahmedabad

                            Dear sir,
                            My client no is 26526/10585/8 & meter no is USP 1183299.Initially light bill is came in the name of shri hari co op h so ltd, H-302 PANCHRATNA HOMES but suddenly bill name changed by mistake to jayeshbhai chiroliya without any application given by me as a flat owner .I inform so many times on your customer care by phone & told him by mistake you changed this name so pls, check it correct it. I also write mail on [protected]@ugvcl.com but no reply from your side.
                            Please investigate who did this mistake & correct bill name as early as possible.
                            Attached herewith bill copy & index copy of flat
                            UGVCL customer support has been notified about the posted complaint.
                            Jul 25, 2021
                            Updated by rana pravin
                            still no update from ugvcl customer support
                            Aug 15, 2021
                            Updated by rana pravin
                            still no response
                            Sep 10, 2021
                            Updated by rana pravin
                            still no update from customer care
                            still no reply
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                              Prajapati Sanjay A
                              Jul 3, 2021
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                              Address: Khodiyar Filder, Sampra, Saraswati,patan

                              The Sampra fielder turns off the light at 6 p.m. and then does not turn on the light. Sir, please fix this problem.

                              Dist:- Patan
                              Taluko:- Saraswati
                              Village:- Sariyad
                              Filder Name:- Khodiyar Filder, Sampra
                              UGVCL customer support has been notified about the posted complaint.
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                                M
                                Monika Lilani
                                Jun 17, 2021
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                                Address: 38 ROHINI BUNGALOWS, OPP. TOYOTA SHOWROOM, NR.NAVNEEL PARTY PLOT, NANA CHILODA, AHMEDABAD

                                Our society's electricity connection was somehow by the rain stopped n I have called our nr geb but they don't respond also so pls do as much as possible bcoz there is one heart patient also if anything goes wrong then who will be responsible... So it's a request to pls come and see what's the problem...
                                UGVCL customer support has been notified about the posted complaint.
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                                  jaind96
                                  Jun 15, 2021
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                                  Address: Chandralok Society, part II, Deesa 385535

                                  Interruption in power supply domestic due to multiple joints in supplying cable
                                  UGVCL customer support has been notified about the posted complaint.
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                                    S
                                    Sunil N Joshi
                                    Jun 13, 2021
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                                    Address: C-63 Radhe village society behind radhe shopping centre Shankheswar

                                    I have a electricity meter of 3 kg and I'm facing issue of electricity dim full. And my fan is dim at middle noon now days are too hot also I'm not able to use my Air-conditioner properly because of electricity dim full issue.

                                    So please solve my problem as soon as possible.
                                    UGVCL customer support has been notified about the posted complaint.
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                                      A
                                      A_One114
                                      Jun 11, 2021
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                                      Address: Chuva ta-vav dist-banaskantha

                                      @CEPP_UGVCL હેલો સર જય હિન્દ સાથે જણાવવાનું કે મારે છેલ્લા 9 મહિના પહેલાં 7કનેકશન માટે એસટીમેટ ભરેલ છે છતાં હજી સુધી કોઇ પણ વ્યક્તિ થાંભલા ઊભા કરવા આવેલ નથી બનાસકાંઠા ના વાવ તાલુકા ખાતે ugvcl ઓફિસે એસ્ટીમેટ ભરેલ છે છતા આજ સુધીમા કનેક્શન આવ્યું નથી તો સાહેબ આપને વિનંતિ કે અમને મદદ કરશોજી https://t.co/Ws0swFH2nD
                                      UGVCL customer support has been notified about the posted complaint.
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                                        P
                                        punjara
                                        Jun 7, 2021
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                                        Resolved

                                        Address: AT MOTIPURA PO MEDHASAN, TA MODASA, DI ARVALLI PIN 383276

                                        UGVCL
                                        Mehsana
                                        Subject: Matter of removing the problem of light

                                        Jat Savinay co to state that since last time in Motipura village (Medhasan feeder). The problem with light is many. Even if the light goes off for some reason, the light comes on for two or three days. Even if we complain, the problem of light does not go away. So, I kindly request you to dispose of it quickly
                                        Consumer Number – [protected] Pujara Ranasingh Amarsingh
                                        Mobile number-[protected]
                                        Email-id - [protected]@gmail.com

                                        village of Motipura
                                        Post-Medhasan
                                        Taluka- Modasa
                                        District - Aravalli
                                        Jun 7, 2021
                                        Complaint marked as Resolved 
                                        UGVCL customer support has been notified about the posted complaint.
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