UGVCL Complaints & Reviews

My consumer id is [protected].
I already last bill payment done on 10/07/19,
But in current bill no-1/9071 date 31/07/2019 this amount is pending.
Transaction done via phone pay app. I already contact in phone pay apps customer care but from their side payment successfully done.
Bill photo and transaction screen sots attached. Pls resolved my problem...

This is to raise our serious concerns with respect to the exorbitantly high bill of our electricity consumption. We have been residing at a-3/153, orchid greenfield, applewoods, ahemdabad, since october 2015. Our consumer no is [protected] and meter number is utp0291270. Until march 2019, the electricity bill has been reasonable, within the limits, as per our consumption. Lately, since april 2019 onwards until this month, i. E. July 2019, the bill raised is incredibly high and swinging upwards beyond our expectation - as has been observed. This comes to you, basis our experience of consuming the electricity at the same rate but never getting charged as we have been, in these last four months. Although it would be unfair, but yet very relevant to put forth that our neighbour whose usage of electricity is way higher than us, have not faced any such discrepancies with respect to their bill charge-apparently, it is much lesser than what has been charged from us - almost 50% less. Since we feel it is extremely unfair on the part o[censored]gvcl to be overcharging basis some errors in our meter reading or otherwise, we request your urgent intervention in this regard. We would specifically like to know if there is any kind of issue with our electricity meter or any other error that has taken place inadvertently. May we expect you to kindly look into the matter immediately and revise the bill straight away. Also, we request you to rectify the error, as pointed above, so that we are not overcharged again.
Our concern may please be registered in your grievance redressal forum and dispose off, without any further delay.

પ્રતિ સાહેબ શ્રી,

ઉપરોક્ત વિષય ના અનુસંધાને લખવાનું કે ગઢીયા ગામે તાલુકો ભિલોડા ગળસા ફળિયું અને ભગોરા ફળિયા માં જ્યોતિગ્રામ વીજળી ના હોવાથી અભ્યાસ કરતા વિદ્યર્થીઓને તેમજ અન્ય વ્યક્તિ ઓને ખૂબ જ મુશ્કેલી સહન કરવી પડે છે તેથી અમો એ શામળાજી ખાતે નાયબ ઇજનેર ની ઓફીસ માં તેમજ ભિલોડા ખાતે કર્યપાલ ઇજનેર ને મૌખિક તથા લેખિત માં જાણ કરવા હોવા છતાં કોઇ જ પ્રત્યુતર મળતો નથી માટે અમો એ આપ સાહેબ શ્રી ને જાણ કરીએ છીએ. અમો આશા રાખીએ છીએ કે અમારી અરજી મળતાં જ પગલાં લેશો.

I am rasikbhai babaldas patel.
Service no: 21428/00106/9
Meter no: 4769.
This is an agricultural borewell connection. There are possibilities of accident due to the wire above the connection pole. There is no notice even though it has been compiled frequently at the local level. The connection does not come from the last 15 days in the light. Please take proper care of this matter and take immediate action.

Hu jigar purohit. 18 new laxminagar .modasa. distic aravalli. society ma rahu 6u. Ame bija made rahie 6ie. Ugvcl drara nawi vij line nakhwama awi je amari balkani ti ek foot anatare vij line jati howati mara gar ma nana badako howati a line hathe ti pakdi le ani bhiti 6. Tethi vin line dur karawi naiter koi moti durgatana banase to jawab dari ugvcl ni rahese.
Durgatana ba bane atala mate agwi arji karie 6ie.
Koi karya wahi nai thai to amone ipc karyawahi.. midia no saharo lewo padse.
Vij company temana stamp par lekhit ma jawab ape awi mang sathe
Pranso.
1 line dur karwi
2 durgatana thase to jawabdar kon?
3 inter bhag ma rubber line hoi k aluminium wire waparai ani Jan karwi.
4 ketala diwas ma dur thase line..
5 jo na thai n amara 6okra line hath ti pakdi lese to.. jawabdar koi?? Adhikari..nu nam.. appointed number..karigar nu nam jene line nakhi a.. faraj bajawata engineers.. and involve adhikario tamam ni jawabdari on ugvcl company na latterpad par bahedhari apwi.
Line dur na thai agad karyavahi karwa ni faraj padse..
Grahak suraksha kendra ma jaesu
Ipc fir karwi padse to pan karisu..
Jigar purohit . Modasa.
Mobile no.[protected].
Fast solution awe awi asa sathe..

I live in Kunal residency, Mehsana.in my house the power supply is provided by ugvcl. My last week observation the company cuts the power for more hours without any reasons. In my neighbor electricity was continue but in some house of residency was power cut.
The nation is gonna be digital and we are still having such kind of issues. Please consider this...

I am from vavol gandhinagar Gujarat. We have ugvcl connection in the area. There is so much power cut in a day during summer when we really need it. It's pathetic service here.whereas the areas having torrent services have proper supply even during calamities. I wish I has not bought the house here. I don't know if posting complaint on this website is gonna work but I m gonna try.. Thanks...

I have paid UGVCL electricity (LT) bill through Billdesk on 5th June 2019.Billdesl transaction ID is QSBI[protected] I have not received any conformation from UGVCL. The payment is also not reflected in my login page. Please do need full. George Joseph Con: No.[protected]

I have made this complaint earlier and is not yet resolved. The last date of payement is 10th June 2019. Request please act urgently

My Consumer number o[censored]GVCL for LT is [protected]
I have paid UGVCL bill online through Billdesk on 5th June 2019.
The billdesk transaction ID is QSBI[protected].

I have not received acknowedgment of payement from UGVCL The payment is also not reflected in my registered login site o[censored]GVCL.

Since the last date of payement is 10th June 2019 I request immediate action.

I here with attached photos of electricity bill. I have already two months ago complain of the same your toll free number but no solution regarding ujala emi rs.150/-. Ihave no purchase any product o[censored]jala (Ugvcl) but i have two / three billujala emi in bill. And told me your form side you have deducted 150/- emi paid your bill then i have done but my new generate bill and also added ujala emi & last emi was also added rs, 150/- but i have no purchased item however i paid?
I hope so you understand my problem and needful help from your side
Rajesh k patel
Consumer no:26625/00987/3

The bill reader mr. Tusharbhai who gives the bill after taking the reading and calculation, he throws the carbon paper in front of my house. I have already inform him not to throw the carbon in front of house and told to throw in dustbin. The bill was retained by him. My name is s. S. Nalcoor, 61-kalapinager, radhanpur road, mehsana. Mobile no. [protected].

I here with attached photos of electricity bill. I have already two months ago complain of the same your toll free number but no solution regarding ujala emi 150/-. I have not purchase any product o[censored]jala (Ugvcl) but i have shown last two bill ujala emi in bill. And told me your from side yoou have deducted 150/- emi paid your bill then i have done but my new generate bill and also added ujala emi and last emi was also added 150/- but i have no purchased item however i paid?
I hope so you understand my problem and needful help from your side.

Ankit patel
([protected])
Consumer no:71104/10154/8

Dear sir,
Consume no. [protected]
Name: chirag luhar
Old user name:- gandhi ramdas maneklal
I have purchased home as second owner. I had appiled for name change with all necessary documents and name change charges on dated 11.10.2018 via receipt no. Wg611486. They have informed me your name will change within 30 days, if not please re-visit our office. The name i had checked online but the name was not changed. After 41 days i have re-visited ugvcl office for same issue. They have told me to pay 558 ruppes against security deposit. I have paid the same on 22.11.2018 via receipt no. Xx984087. Again dated 01.12.2018 i have checked the name online. The name was not changed by ugvcl. After paying so many charges they are not listing to me.
Kindly help me in this regards

I live in chharodi, ahmedabad.in my flat the power supply is provided by ugvcl. Every day the company cuts the power for 10 mins or more without any reasons. I can understand the power cut in monsoon, but its winter. It is tolerable if the power cuts once in a month. The daily frequent power cut has damaged my refrigerator and the power company is not going to pay me for the damage caused by this power cut. The nation is gonna be digital and we are still having such kind of issues. Please consider this.

I have already paid all the bills. My consumer number is [protected]. I paid october november and december january bills on 7th march through phonepe. I have the screenshots also as proofs but still i have been charged again with the new bill of february march. Kindly refund my money that is waive off the double charges. My email id is d. P. [protected]@gmail.com

I paid inr 100 as re-connection charges on 29 mar 2018 @ your gota branch (This office is very difficult to locate). The officer said to me that by evening he will be sending technicians to restore the connection. However, it did not happen.
From 30 mar 2018 to 06 apr 2018, i went thrice to your gota office requesting them to send technicians to restore the connection. Each time they would give me a time line (For example by 12.00 pm, by 1.00 pm, by 6.00 pm) by which connection would be restored. But each time it did not happen
I was facing lot of trouble due to no electricity @ my home and also lot of my time and energy was wasted here. Finally on 07 apr 2018 (10 days - after me paying late charges), i went to your gota office and asked them to send a technician with me right away. The officer looking @ my situation and concern, sent a technician with me.
The technician came and restored the connection (Hardly 2 mint job). But then the problem started

The technician demanded to give 200 inr to him. I quizzed him for what should i pay him. I had already paid for late charges 10 days ago. This is company's responsibility to ensure services are being rendered on time, especially since late charges are already paid.
The technician said he did me a favor by restoring the connection else it would be off for more days.
Also, he said that he would be around in the area and i will need him since ugvcl will be cutting connection on regular basis.
After lot of discussion i gave him 50 inr and asked him to leave.

I simply fail to understand such unethical behavior by one of your technician. If i had to bring in a technician and pay him then why is the company charging me 100 inr as connection charges.

Ps:
- i do not know the name of the technician. But can describe him (He has restricted eye sight/vision). He is stationed at your gota branch.

Hi my name alpesh patel i m living at n 802 icb flora behind vodaphone exchange, gota bridge, ahmedabad my consumer number is ‭[protected]‬ every month your person come at my home for complaining your bill amount is due when i pay online through paytm app so he not accept it also say please give 100 rs cash for re connection charges so pls help me out of this situation also tell me you genrerat every month bill?? Pls call me [protected] & solve my problem as soon as possible.

Dear sir,

My Consumer No. is :[protected].

I want to pay the bill amount for Feb-2018 online but bill details not updated in portal, it shows the details for the bill of Nov-2017. last date for payment is[protected].

I have made the compliant trice online through portal but they ( Mehsana office ) had guided me on my mobile that to the send one email to samir.[protected]@ugvcl.com.
Made One call on Tele No. [protected] on[protected] & they advised me to come to the UGVCL office for its rectification.

Is it necessary to attend the ugvcl office for any online transactions ?

Please amend it for early online payment

Regards
A R Chavda

Nobody responds over the phone while trying to log a complaint of interrupted power supply. Even that no is not getting connected and have to try calling them multiple times.
Also there is no prior notice of power interruption is given and cut the power.
How can ugvcl charge service charge? When there is no proper services.

Consumer no. [protected]
Mobile no. [protected]
89, monarch city 1, shela village, tal - sanand, district ahmedabad - 380058

Respected sir,
I am patel manilal vitthaldas from kharasada (Di-mehsana, ta-mehsana).
My consumer number is [protected]. I have already paid electricity bill of the last two months (August-september) 393 rs.
Now the actual problem occurs. The bill of the month october-november given by ugvcl board is only 403.78 rs but they are showing my bill 403.78+117.68=521.46 rs.
The amount of rs 117.68 is given as pending bill of last month but there is no pending bill of last months. So kindly consider my problem and do the needful.
Here i am also attaching the documents regarding this issue so kindly go through it.
Hoping for the best.
Thank you.

Mo.[protected]
Email id: [protected]@gmail.com