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Updated: Jun 12, 2024
Complaints 406
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Bad 😕 It seems that UGVCL has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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UGVCL reviews & complaints page 3

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D
Dashing Munni
Aug 9, 2022
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Address: Himatnagar

Why there electricity is daily cut offed in Himatnagar, Nagarpalika area pf bholeshwar?
Such a same to say that we live in such himatnagar.
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    L
    leenavasantlalpithadia
    from AHMEDABAD, Gujarat
    Aug 8, 2022
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    Address: Gujrat housing Board B1-204

    Sir/Madam,

    I have paid an amount of Rs. 1536.46 to SBI INTERNET BANKING PAYMENT, through your payment gateway. Amount has been deducted from my STATE BANK OF INDIA but message shows "session has timed out"

    I have not received any acknowledgement no. & receipt.

    However, the amount Rs. 1536.46/- has been deducted from the My STATE BANK OF INDIA account. On contacting the bank, the following are the details I obtained regarding the transaction
    +1 photos
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      T
      Thakor h.b
      from AHMEDABAD, Gujarat
      Aug 3, 2022
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      Address: Beside BAVLA Railway સ્ટેશન. BAVLA
      Website: BAVLA

      Area: Acacia
      Ward No :7
      Shakti Pura Society and adjoining area.Bavla.


      Electricity is being stolen in our area. People living here are stealing electricity by adding another wire to their electricity meter. An electric person steals electricity by connecting some other wire to the meter. And other people's electricity bill gets higher.

      When the electricity comes for checking, the people who steal electricity remove the wire from their meter and are not caught stealing because other people inform them.

      I hope you will take immediate action on this matter.
      Jai Hind. Jai Bharat.

      Lee. Yours faithfully.
      Citizen of India 🙏🇮🇳.
      UGVCL customer support has been notified about the posted complaint.
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        J
        Jagdevkumar Chaudhary
        Jul 31, 2022
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        Address: At-BHARDASAR,Po-NAROLI,Ta-THARAD, Dis-BANASKANTHA

        ખોટું બીલ આપેલ છે મીટરના તાર કાપેલ
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          S
          [email protected]
          Jul 29, 2022
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          Billdesk Ugvcl bill payment error

          To whomsoever it may concern, I Sandip Prajapati made payment to UGVCL for bill payment of Rs 324.07 but due to error payment not done and page appears error and also my money is debited from my account. Please refund my money as soon as possible.
          Please have a look attached screen shot....
          +4 photos
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          N
          Nayan Mali
          Jul 28, 2022
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          Address: Modifali, Dhandhuka, Ahmedabad

          Respected Sir

          My consumer No. is [protected]. I am from Dhandhuka, Ahmedabad. Today meter reader comes to my home for taking reading and he inform us that our meter light is off and tell us to register complain with Ugvcl. So plz do needful.
          UGVCL customer support has been notified about the posted complaint.
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            K
            K V Patel
            from Ahmedabad, Gujarat
            Jul 28, 2022
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            Address: AT-KAVLA, TA-BAVLA

            20 din hoge to pan light nathi aavi
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              K
              Kishan Salvi_18
              from Himatnagar, Gujarat
              Jul 26, 2022
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              Inquiry about extra security deposit in electricity bill

              Address: Malini Chapariya Savgadh Himmatnagar, Gujarat
              Website: www.ugvcl.com

              Consumer No : [[protected]] | Name : Salvi Narayanbhai Kelaji
              Address : Malivada AT&PO SAVGADH TALUKA: HMT, VILLAGE: SAVAGADH, DISTRICT: SABARKANTHA
              Regrister mobile: [[protected]]

              Respected Sir/Ma'm,

              Today, I have got a electricity bill from UGVCL.

              I understand the concern that my unit is higher then the avg unit so I need to pay difference of deposit.
              In reference of that,...
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              P
              punjiben
              Jul 26, 2022
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              Address: tantiyana ta.kankrej dist.banashkanta

              My home cat caneksan
              +1 photos
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                C
                chetanp84
                from Kadi, Gujarat
                Jul 23, 2022
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                Address: Opp Ramji Mandir, Navapura Nandasan

                My consumer number [protected]

                Last monsoon started from that time in our Village some rain started and power cut i will complaint by teletalk and mail but not problem solved Today so I requested to you further action on this matter
                UGVCL customer support has been notified about the posted complaint.
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                  R
                  rajsubhi
                  from Ahmedabad, Gujarat
                  Jul 21, 2022
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                  I have made another payment amounting to Rs. 7, 000/- through net banking of electric Bill. Amount has been deducted from my bank account but receipts has not been generated of payment made. Please do needful. Consumer no. [protected]
                  UGVCL customer support has been notified about the posted complaint.
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                    V
                    vikas291994
                    from Ahmedabad, Gujarat
                    Jul 20, 2022
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                    Address: Shop No- 910, 3rd Floor, Nakshatra Mall, Opp Manikrupa School, IOCG Road, Chandkheda, Ahmedabad, Gujarat 382424

                    Consumer No - [protected]

                    Our May-June(2022) electricity will come around 11000 plus amount. and it is very huge. We are living in 2 BHK same house around 7+ years but the electricity bill not bigger then 6000. But this time it is unpredictable.

                    So we also complaint this in UGVCL office chandkheda, Ahmedabad and also paid amount 118 Rs. to check the problem why this time bill is so huge.

                    In our house all are doing job. We only have One AC but it is only running in night when whether is hot. not every day it is running.

                    So Please help to look this. After complaining it is still not solve and we have to pay the bill amount.
                    +1 photos
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                      R
                      rajsubhi
                      from Ahmedabad, Gujarat
                      Jul 18, 2022
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                      Address: Ahmedabad, Gujarat

                      Consumer No.[protected]
                      1Total outstanding is Rs. 6283.14 and the sam is paid though ugvcl website online net banking. Vide Ref IGANYVTHE2 on 18Jul22, amount of Rs. 6283.14 has been deducted but receipts of payment not generated. Please provide the receipt of said payment.
                      UGVCL customer support has been notified about the posted complaint.
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                        R
                        Raghu Chaudhari
                        Jul 18, 2022
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                        Address: AT RAMUN PO TETODA TA DEESA

                        Hello Sir
                        Ramun To nagfana fidar ma light no bahu problem re che ane light aave to cut thai jay che ane line sarkhi karva mate koi aavtu nathi to aap saheb ne vinanti k aa problems solution karso ji
                        OFFICE -UGVCL ZERDA
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                          A
                          Anjali Behrani 212
                          from Ahmedabad, Gujarat
                          Jul 11, 2022
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                          I'm a resident of Nana chiloda, Ahmedabad. During monsoon, we experience lots of power cuts without any reason. Electricity is unavailable for straight 7-9 hours during maintenance no matter even if it's summer, you're left with no choice but to call their customer care and they disconnect your call. Pathetic service.
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                            D
                            Devvpatel
                            from Ahmedabad, Gujarat
                            Jul 9, 2022
                            Mar 2, 2024
                            This thread was updated on Mar 2, 2024
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                            Electric cut off

                            Its clear scam by ugvcl . Every often there is power cut off without any valid reason . Its daily cutoff and not one time a day, 2-3 times power cut off .. I live in Gokuldham shantipura circle, Ahmedabad.. its ashame for such govt companies not providing proper service while they charge you full amount... After payin 20, 000₹ still you have power cut off every often without reason is not ok... Please 🙏 look into this matter seriously...
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                            P
                            Parin Chauhan
                            Jul 7, 2022
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                            Address: 124 nilkanth residency bhat gam

                            Third class service,
                            I don't now who is permission of in service,
                            UGVCL customer support has been notified about the posted complaint.
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                              R
                              rajuastik
                              from Ahmedabad, Gujarat
                              Jul 7, 2022
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                              Dear Sir, My customer number is [protected] at UGVCL Ahmedabad, Chandkheda, The said customer number is on the name of "URVI HARESHBHAI DAVE". I paid my electricity bill of 8884.53 Rs online via online portal bill desk today at 09:50 AM via my netbanking account. My account has been debited for 8884.53 Rs, but the portal has not redirected to UGVCL site and I had not received confirmation message of bill payment. In short, my transaction has been failed. Please do needful. Thank you. My e mail address is [protected]@yahoo.co.in and contact number is [protected].
                              UGVCL customer support has been notified about the posted complaint.
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                                Z
                                Zakir Mansuri
                                Jul 6, 2022
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                                Address: Taibah bungalow near rto parbda himatanagar

                                Sir I m staying in himatangar Rto circle b/n union bank Taiabah bunglose
                                Problem is every day hear electricity was cut in 3 to 4 times and had so many problem about electricity i don't know in himatangar some area has never cut power but our area evry night cut electricity power
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                                  M
                                  Maher Raj
                                  Jul 4, 2022
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                                  Address: Bunglow 124 Yash vihar society ambaji neriyu patan

                                  Since last 1 hour there is no electricity in Yash vihar (ambaji neriyu) patan, street light is working and there is a electricity in some of the portion of the society but in half of the portion there is no electricity and this is not first time frequently this problem occurs in the society i have called UGVCL help line but there is no response .
                                  UGVCL customer support has been notified about the posted complaint.
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