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Updated: Aug 7, 2025
Complaints 408
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Bad 😕 It seems that UGVCL has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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UGVCL reviews & complaints page 4

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Z
Zakir Mansuri
Jul 6, 2022
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Address: Taibah bungalow near rto parbda himatanagar

Sir I m staying in himatangar Rto circle b/n union bank Taiabah bunglose
Problem is every day hear electricity was cut in 3 to 4 times and had so many problem about electricity i don't know in himatangar some area has never cut power but our area evry night cut electricity power
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    M
    Maher Raj
    Jul 4, 2022
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    Address: Bunglow 124 Yash vihar society ambaji neriyu patan

    Since last 1 hour there is no electricity in Yash vihar (ambaji neriyu) patan, street light is working and there is a electricity in some of the portion of the society but in half of the portion there is no electricity and this is not first time frequently this problem occurs in the society i have called UGVCL help line but there is no response .
    UGVCL customer support has been notified about the posted complaint.
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      A
      Amythchauhan
      from Ahmedabad, Gujarat
      Jul 2, 2022
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      High bill amount with arrears

      This is Amit Kumar Chauhan residing at satyamev chavvni 3 located at lapkaman, Ahmedabad, Gujarat. It's 1 BHK independent house where in I have 2 AC, 1 Refrigerator, 3 Fans & 3 Lights. The last bill paid was for 1, 130 on May 03, 2022 with same usage. The bill I received yesterday was for 20, 255 including 4, 304 arrears amount. This is totally unacceptable. I know what's my electricity consumption. I want neccessary actions to be taken to...
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      P
      pravin403
      from Ahmedabad, Gujarat
      Jul 1, 2022
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      I am a UGVCL Customer. Customer No. 71930/24625/0.

      For the month of May-Jun 2022 I got a bill for 20917.16. This is incorrect as my family and I were not here for the whole of June 2022.

      The bill for Mar-April 2022 was 8746.46 and the bill for Jan-Feb 2022 was 3796.21.

      Kindly check the discrepancy in the bill for May-Jun. Please check the meter and also refund me the excess amount.
      UGVCL customer support has been notified about the posted complaint.
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        D
        Diipak Batham
        Jun 24, 2022
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        Inquiry about extra deposit amount Consumer no-74503238574

        Address: B-601,SIDDHARTH ICON , NR GODHREJ GARDEN CITY

        Consumer No : [protected] | Name : SNKJ INFRA PROJECTS PVT LTD
        Address : B-601, SIDDHARTH ICON, NR GODHREJ GARDEN CITY
        Regrister mobile: [protected]

        Respected Sir/Ma'm,

        Today, I have got a letter from UGVCL (see attachment UGVCL_DepositLetter.pdf) for deposit difference amount.

        I understand the concern that my unit is higher then the avg unit so I need to pay difference of deposit....
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        N
        Nirali09
        Jun 23, 2022
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        Frequently power is getting cut only in our society and GEB person himself tells that we have shut the power because winds are blowing or rain is happening or cables are getting repaired every day this people have any of the excuse to cut the power.. Today also right now they have shut the power stating that winds are blowing and when it will stop we will ON the power otherwise not.. right now it’s the time at 02:00 AM.. I don’t know why only there is an issue with Sky City only… rest all other lights are there and winds are also blowing ..
        UGVCL customer support has been notified about the posted complaint.
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          A
          ashvinpanchal
          Jun 20, 2022
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          Address: રોડા ગામ તા.હરીજ જી.પાટણ-૩૮૪૨૪૦
          Website: www.ugvcl.com

          ગ્રાહક ન.૨૮૫૨૧૦૦૦૬૯૩
          ગ્રાહક. જગમાલભાઈ ઓખાભાઈ ચૌધરી
          રહે. રોડા ગામ તા.હરીજ જી.પાટણ
          ચોમાસા ની શરૂઆત થતા થોડા પણ જોર થી પવન ફુકવાના કારણે લાઈટના મીટરથી વીજળીના થાંભલાના બોક્સમાં જોડાણનો વાયર હલી જવાથી લાઈટ કનેકશન જતું રહે છે.
          અને વારંવાર વાયર હલાવી તેને ચાલુ કરવું પડે છે..થાંભલાના સંયુક્ત જોડાણમાં પણ બોકસ પણ ખુલ્લું હોવાથી કાર્બન જમવા થી પણ આ સમસ્યા વારંવાર થાય છે.
          તો તાત્કાલિક નિદાન લાવવા વિનંતી...
          UGVCL customer support has been notified about the posted complaint.
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            S
            SwetaJ
            from Ahmedabad, Gujarat
            Jun 17, 2022
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            Address: Nani khadki Navapura sanand
            Website: Ugvcl

            In monsoon it’s daily problem of power supply... every day it’s off for min 1 hrs... every day due to even rain started major problem occur and even they can not find problem until 3 4 hrs ... very serious condition it becomes
            Daily we hav to tolerate please resolve issues as soon as possible
            Changodar subdivisions also not responding
            UGVCL customer support has been notified about the posted complaint.
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              V
              Vish_104
              from Gandhinagar, Gujarat
              Jun 14, 2022
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              Address: F-303, vaidehi2 residency,vavol,Gandhinagar

              Dear Sir,

              Consumer no-[protected] and [protected]
              Both No 2 times online ugvcl bill payment by mistake. Please check and refund external amount.
              UGVCL customer support has been notified about the posted complaint.
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                S
                Sss Ppp
                Jun 8, 2022
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                Frequent power cut in south bopal, ghuma and shela.

                Its high time to take some action we people with kids and old age people are tired of complaining.
                UGVCL customer support has been notified about the posted complaint.
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                  S
                  Sagardevani
                  from Ahmedabad, Gujarat
                  Jun 6, 2022
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                  Address: 303 parijat flats , nera paradise plaza bopal Ahmedabad

                  Hello,

                  On March and April i got electricity bill of 1160 rs and used of 197 units.

                  But for the month of may & june 2022 its showing i used 650 units and i am charged about 4900 rs. It's totally unfair happened. Please do the needful asap
                  UGVCL customer support has been notified about the posted complaint.
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                    K
                    Kumari Yashita sharma
                    from Ahmedabad, Gujarat
                    Jun 3, 2022
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                    I have paid the electricity bill twice as there was transaction successfull Msg
                    The money got deducted from my bank account, , therefore I need refund.

                    My consumer number is - [protected]
                    UGVCL customer support has been notified about the posted complaint.
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                      B
                      bbhavsar
                      May 31, 2022
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                      Address: OGNAJ, AHMEDABAD, GUJARAT

                      I am customer o[censored]GVCL (OGNAJ, AHMEDABAD). My consumer number is [protected]. I have received an inflated bill of Rs. 7466 for period Apr-May'2022. This is almost 4 times the normal bill. Request you to consider and review the bill as there seems to be some discrepancy.
                      UGVCL customer support has been notified about the posted complaint.
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                        R
                        Rohitzeeku
                        from Ahmedabad, Gujarat
                        May 28, 2022
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                        Address: Tivoli, Godrej Garden City, Gota, Ahmedabad, Gujarat, India, C-603

                        My consumer no is [protected].My house was closed for 30 days and the main switch was off.Still I have got a nonconsiderable bill amount against the usage.Also the different charges levied for electrical duty and other are inappropriate.Kindly revise my bill and enable me to pay the revised bill.
                        UGVCL customer support has been notified about the posted complaint.
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                          R
                          Rohitzeeku
                          from Ahmedabad, Gujarat
                          May 28, 2022
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                          Address: Ahmedabad

                          My house was closed and main switch was off for 30 days, still I got huge bill amount which is not correct.Please revise the bill so that I will pay the charges.Also the charges against electricity duty and othe fix charges are not suggestible.
                          UGVCL customer support has been notified about the posted complaint.
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                            3
                            303tivolic
                            from AHMEDABAD, Gujarat
                            May 28, 2022
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                            Namaskar !
                            I amd DARSHAN N SHAH residing at 303 TIVOLI C, GODREJ GARDEN CITY, JAGATPUR ROAD, AHMEDABAD.

                            My CONSUMER NO. [protected]
                            MY METER NO. UTP 133781
                            MY AVERAGE CONSUPTION 130 UNIT

                            Unfortunately my latest bill no. 1/8876 shows consumption shows huge 729 units which is not at all possible.

                            Kindly look at this matter at earliest and send us modified corrected bill

                            Regards
                            UGVCL customer support has been notified about the posted complaint.
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                              M
                              Mafa bhai
                              from Dhanera, Gujarat
                              May 26, 2022
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                              Address: At -samarvada ta-dhanera dist -b. K..

                              હું પટેલ મફા ભાઈ હેંગોલા ભાઈ ગ્રાહક નંબર 71319/00236/6 મારે ખેતરે lt લઈન બહુજ નીચે આવી ગયેલ છે. અને પોલ પણ તૂટી ગયેલ છે તો અકસિડેન્ટ થવા સંભાવના વધુ હોઈ શકે ઓફિસે 2 વાર કોમ્પ્લેઇન આપી કોઈ આવ્યું નથી.
                              UGVCL customer support has been notified about the posted complaint.
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                                S
                                Shambhubhai Desai
                                from Patan, Gujarat
                                May 23, 2022
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                                Address: Kakoshi UGVCL

                                Hi Sir / Madam,

                                I have paid an amount of Rs.8473 for firm quotation against Application 9567668 at Kakoshi sub-division Office, However it is not updated in the UGVCL system.Could you please do the needful to update the same in the system and get back to me ASAP. I have attached a Payment Acknowledgement slip for your reference.

                                Thank you,
                                Shambhubhai Desai
                                Show quoted text
                                UGVCL customer support has been notified about the posted complaint.
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                                  P
                                  Piparmar 7238
                                  May 22, 2022
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                                  Light bill paid twice (2 times)

                                  Address: 18, Gitanjali-2 Society, Malpur Road, Modasa

                                  My consumer number is [protected]. I paid my bill on 6th may by hdfc net banking. But it is done twice. First time transection fails and second time done successfully but yet that twice amount didn't return....
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                                  G
                                  Ganubuwa
                                  from PANDHARPUR, Maharashtra
                                  May 12, 2022
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                                  I have paid my electricity bill having consumer no.[protected] on dated 12/05/2022 through online payment option by UPI ID. On Google pay it shows paid and also money gets debited from my account but when I check transaction status it shows failure.
                                  Is deducted Money refunded?
                                  What should I do?
                                  UGVCL customer support has been notified about the posted complaint.
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