[Resolved] Ibibo Pvt Ltd — Refund of my flight | |
I had cancelled my below flight on 19th September: 9W 2236 Jet Airways Amritsar New Delhi Sept. 19, 2012 13:00 Hrs Sept. 19, 2012 14:05 Hrs DQGQJO 589-[protected] 9W 2292 Jet Airways New Delhi Bangalore Sept. 19, 2012 15:30 Hrs Sept. 19, 2012 18:00 Hrs DQGQJO 589-[protected] It has been over 40 days and still i haven't got my refund. When i called for the cancellation, I was told that about Rs 1450 will be deducted from the amount. After cancellation the executive told me that about 2500 will be deducted. After lot of calls Goibibo accepted their mistake and told me that Rs 4167/- will be refunded back to my account(This was on 19 Sep 2012) After that i have made about 20 calls and each time i got an answer that within 3-4 days i'll get my money. Today(31st October. after about 45 days) they told me that they tried to transfer Rs 3967/-(This is again not the full amount) to my account but the transfer failed from the bank side. When i asked for the full amount Mr. Rahul Verma( Floor Supervisor) told me that it will take yet another 7-10 days for the refund. This makes about 55 days for getting my money back. This is NOT acceptable and now i need the full amount of my ticket that is about Rs 6500/-. I will not settle for anything less than that. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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