Unicornstore.in / Unicorn Infosolutions — Not Accepting Replacement of Product "Apple USB-C to Lightning Cable (1m)" with "Apple USB to Lightning Cable (1m)"

Address:

Unicorn Infosolutions Pvt Ltd GF-12A, Oberoi Mall, Goregaon East Mumbai 400063

Hi Team,

I had visited store (Unicorn Infosolutions Pvt Ltd GF-12A, Oberoi Mall, Goregaon East Mumbai 400063 - Contact : [protected]) on 23rd November 2023 around 11:40 am. I had requested USB to Lightning cable but received USB-C to Lightning cable. I had mentioned that I have IPhone SE 2nd Gen (2020), this clearly indicates that I had requested for USB to Lightning cable.

Bill was processed and this issue was realized in front of Sales executives when I asked for checking the product and sales executive unsealed the box of product. I asked to provide replacement with the product I need. But executives declined my request saying they can not do much after billing. As whole incidence happened there, issue could have been resolved there itself. But, they did not try much. As my phone was switched off, I could not raise this issue at that time itself. I do not have any use of the product I received, I would really appreciate if you could replace product I received (USB-C to Lightning cable 1m) with product I need (USB to Lightning cable 1m).

Thank you.