Unicornstore.in / Unicorn Infosolutions — unhappy with the services, technician incapable of diagnosis or keep on changing issues

Address:	380063
Website:	unicornstore.in/ashram-road-gujarat

After submitting my macbook pro, sanjay told me there is track-pad issue and Keyboard issue and due to which any window is open in macbook slides automatically ( I can show video what problem I got). Later part during first 2 days he reported liquid problem and sent me email about same, Later he confessed there is no liquid damage there is minor moisture ( I can prove with call recordings) and there is no liquid inside the macbook.( I can prove with call recordings). He also told me there is dent in the corner due to that there is hardware issue and which is not in warranty and advised me to apply one time exception. I discussed there is scratch not dent and that can’t be reason of my problem but he insisted that due to dent your mac is considered as physical damage can’t be covered under warranty but on request we provide ‘one time exception’ and you have to ask it to apple customer care and after that i was in contact with apple customer care requesting for one time exception. But after week sanjay confessed problem you are facing with mac is not because of dent or liquid damage there might be minor moisture. I have cleaned moisture and reset your mac now it is working perfectly fine ( even he kept 1 and half day under observation). He told my mac is working perfectly fine. ( I can prove with call recordings and properly working videos taken at your service station