Uninor — Balance wrong deduction

i have message on dat 21/5 and also 22/5 o[censored]nlimited local u to u call 7rs me 7 dino ke liye. so i recharge of 7rs. then it activated and next day mrng when i call uni no. they deduct 7. and something rs. So i generate the complaint at 2:40 pm after 2 or 3 times go to customer cares center but they didnt care about me. and today i call to customer gujarat nodal officer no.[protected].she receive my call and reply me that i have mistake. i told her that i will saw you mes. that company mes. me. its not for 1 time., its also for 2nd time on dat 22/5 also. she again and again call me you have mistake. so i told them i m not illiterate(ABHAN). then she even dont try to hear my complaint. and she cut my phone...this will irritate my mind from 2 days...