[Resolved]  Uninor — ILLEGALLY DEDUCTION FROM BALANCE.

Address:Vadodara, Gujarat

Deduction without my concern I have received message from uninor that some moive talkie service renewed and that time i found that something activate in my account without my concern / confirmation. while trying to contact with custemer care...every time executive (all executive WITHIN 2 HRS. mention below list) try to force me that service activate from my side... where i am not received or confirm for same... at last every executive told me that he transfer the call to senior and have to hold call till senior conect. i was waiting for 15 min. average to every executive transfer at senior ... but senior not answer / received it ... i am listening the tape that told me 15min. continuesly that customer call is important for uninor... but they dont received customer call LIST OF EXECUTIVES WITHIN 2HRS. 1)Mr. DHAVAN 2)Mr, SUMERSINH 3)Mr. SAURABH 4)Mr. SUSANT 5)Mr. MOHD. ALI Every executive try to convence forcefully that services activate in my account was activate from my side. Every executive told me that its not possible to refund amount which is illagaly deduct from my account. While ask them that give Head of dep. contact no. or email address for further complain...they dont have any idea what to say, so everyone common answer was ... there is no number for complain above them and they dont have even email address for online complain. INSHORT ... COMPANY HAVE RIGHT TO DEDUCT ANY AMOUNT FROM ACCOUNT WITHOUT ANY CONCERN...ISN'T THAT?
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Aug 14, 2020
Complaint marked as Resolved 
Uninor / Telenor customer support has been notified about the posted complaint.
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