[Resolved]  Uninor India — Mobile recharge was unsuccessful, but money was not refunded to my account.

Address:Kolhapur, Maharashtra

On 17 Aug 2015 i have recharged online from uninor.in website for Rs 17/- for mobile no. [protected] (payment gateway id[protected]. money was debited from my sbi saving account. But recharge was not successful. And money also was not returned to my account. I had lodged complaint with company care dept by email. Also i had furnished my bank account details with email. But till date company has not returned my money to my account.
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Complaint marked as Resolved 
Uninor / Telenor customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2015
Uninor / Telenor Customer Care's response
Hi Ashok, we apologize for the inconvenience caused to you. We have noted your concern and forwarded the matter to our care team. Please be assured that your query will be resolved soon.
Verified Support
Sep 09, 2015
Uninor / Telenor Customer Care's response
Hi Ashok, as per our system check, your recharge was found on this number [protected]. We request you to kindly recharge again with your mentioned number [protected]. Thanks
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