[Resolved]  Uninor / Telenor — Automatically subscribing activations and renewed automatically and deducting amount

Address:Hyderabad, Andhra Pradesh, 500 019

Dear Sir,

I have two Telenor numbers on my name. One #xxxxxxxxxx activated on 20/11/2015 and another #xxxxxxxxxx activated on31/12/2015.
I haven't subscribed for Sport Service Activation SMS even though I have got message that "Your Sport Service Activation SMS subscribed successfully" and deducted amount Rs30 from my balance. Later I have got one more message that "Your Sport Service Activation SMS going auto renewed on X date with chargeable amount Rs.30. To deactivate please dial XXXXX."
I had missed to dial the number then amount was deducted again from balance.

My request to Telenor, Please don't subscribe automatically this type of activations unless we request.

Thank you sir.
Regards,
Eranna
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Uninor / Telenor customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2016
Uninor / Telenor Customer Care's response
Hi Eranna, we apologize for the inconvenience caused. Please share your Telenor number for further assistance. Thanks.
Jan 03, 2019
Updated by Eranna Kybarshi
Dear Sir, I stopped to use your Telenor numbers.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uninor / Telenor
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    1816
    Pending
    0
    Resolved
    712
    Uninor / Telenor Phone
    +91 90 5909 0590
    +91 91 2509 1121 (From Uninor Number)
    +91 91 2209 1220
    Uninor / Telenor Address
    1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Uninor / Telenor contact information