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Uninor / Telenor Complaints & Reviews

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Updated: Jan 20, 2025
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Uninor / Telenor reviews & complaints page 26

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A
Abhijeet Raushan
from Patna, Bihar
Jul 29, 2016
Resolved
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Address: Patna, Bihar, 800002

Too much network problem facing in my area. While we are talking voice becomes "mute" both side, for 5 to 10 seconds.In 1 minute this problem occurs approx 5 to 6 times. Only in my area i am facing this problem. All the uninor users are in my area facing this problem. Since 60 to 80 days before we are facing this type of problem. I think you will be take my mail seriously. And you will work on it. Thank you
Sep 1, 2016
Complaint marked as Resolved 
Uninor / Telenor customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2016
Uninor / Telenor Customer Care's response
Hi Abhijeet, sorry to know that you are facing network issues in your area. We would love to take a closer look in to the issue. Please share some more details here to help you out.  Network Bar/Signal - One/Two/Full/Fluctuated  Telenor number  Area/Zip code  Address with Landmark  Indoor/Outdoor Issue  Any specific time of poor coverage  Alternate Number
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    R
    ravi kishor
    Jul 28, 2016
    Resolved
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    Resolved

    Address: Munger, Bihar, 811214
    Website: uninor & sbi bank

    My no. Is [protected] for which i have recharge my no. By sbi net banking with reference no. Igockqovb1 dated-28 july.. Of rs.20/-
    Bt no balance has been credited in my no. & bank a/c debited the amount.
    Plz credit the amount urgently.
    Sep 3, 2016
    Complaint marked as Resolved 
    Verified Support
    Aug 01, 2016
    Uninor / Telenor Customer Care's response
    Hi Ravi, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution .Kindly bear with us in the interim. Thanks.
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      9
      94522
      from Lucknow, Uttar Pradesh
      Jul 28, 2016
      Resolved
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      Address: 262906

      Sar outgoing & incoming calls band ho gayi hai
      please sahi kar dijiye
      Sep 3, 2016
      Complaint marked as Resolved 
      Verified Support
      Aug 01, 2016
      Uninor / Telenor Customer Care's response
      Hi, sorry to hear about this. Please share your Telenor number for further assistance. Thanks.
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        A
        Amitkk98086
        Jul 27, 2016
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        Address: Bareilly, Uttar Pradesh, 243001
        Website: www.Telenor.com

        My uninor cell no. Is [protected] my name is amit kumar kalra my last call is [protected] my last recharge is rs.30 give me my puk code yha send on my another no. [protected]
        be improved
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          A
          Aryan Soni
          from Noida, Uttar Pradesh
          Jul 26, 2016
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          Address: Allahabad, Uttar Pradesh, 2110119
          Website: www.uninor.com

          My uninor mobile number is [protected] and i want to get all call details from[protected] to[protected] all outgoing and incoming calling number i want to see...
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            H
            haidaralli
            from Bengaluru, Karnataka
            Jul 25, 2016
            Resolved
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            Resolved

            Address: 416115

            My mobile no is [protected]. Alternate No for Contact [protected]
            I have Recharged with Rs 123 for telenor to telenor and other call as on 16 July 2016 but i have not received any benefit from your company still as on 25 July 2016 i have make complaint with your company they said it is technical problem and wait until it is solve it. 10 day already gone but still no any reply from your co.
            Sep 4, 2016
            Complaint marked as Resolved 
            Uninor / Telenor customer support has been notified about the posted complaint.
            Verified Support
            Aug 01, 2016
            Uninor / Telenor Customer Care's response
            Hi Haider, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.
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              M
              Minhaz Malik
              from Noida, Uttar Pradesh
              Jul 22, 2016
              Resolved
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              Resolved

              Address: Hathras, Uttar Pradesh

              Hasayan ka tower din mei lagbhag 5 ya 6 ghante daily kam nahi kar raha h. Light aati h tab to chalta h aur light chali jaye to signal gayab ho jate h. Aur kabhi kabhi light aane par bhi signal nahi aate h. Yeh problen may last se ho rahi h. Aur june se to bahut jyada h. Pahle yeh tower bahut achha kaam kar raha tha
              Add. Block hasayan teh. Sikandra rao distt. Hathras (U. P.) india.
              Aug 26, 2016
              Complaint marked as Resolved 
              Uninor / Telenor customer support has been notified about the posted complaint.
              Verified Support
              Jul 25, 2016
              Uninor / Telenor Customer Care's response
              Hi Minhaz, we apologize for the bad experience with our network services. Please share some more details here so that we can help you out.  Network Bar/Signal - One/Two/Full/Fluctuated  Telenor number  Area/Zip code  Complete Address with Landmark  Indoor/Outdoor Issue  Any specific time of poor coverage  Alternate number
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                R
                rajmsd
                from Jalna, Maharashtra
                Jul 22, 2016
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                Address: 431717

                Dear sirs/madam,

                Please send me outgoing & incoming call list as well as miss call list along with the time & date of call of mobile no.[protected] for last 10 days on my email id [protected]@gmail. comin at the earliest.

                My data has been formatted... so plz help me out i want get my data
                Backup...
                Kindly do the needful.
                Regards
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                  N
                  niks'a
                  Jul 22, 2016
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                  Address: 441904

                  Dear sirs/madam,

                  Please send me outgoing & incoming call list as well as miss call list along with the time & date of call of mobile no. [protected] for last 1 month on my email id niks1226. [protected]@gmail. comin at the earliest.

                  My data has been formatted... so plz help me out i want get my data
                  Backup...
                  Kindly do the needful.
                  Regards

                  Nikhil
                  Uninor / Telenor customer support has been notified about the posted complaint.
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                    A
                    amar kr sahu
                    from Bengaluru, Karnataka
                    Jul 17, 2016
                    Resolved
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                    Resolved

                    [protected] ko lagbhag 1:30 baje maine 4g ke bare me janne ke liye 198 me apne mobile number [protected] se 198 me call kiya. Jaise hi call connect hua mere account se ₹37 kat liya gaya.. Aur ek plan activet kr diya gaya jo ki mere me pahle se hi active tha. 198 me complaint karne pr koi help ni kiya gaya. So please help me and punish that type of company.
                    Aug 19, 2016
                    Complaint marked as Resolved 
                    Uninor / Telenor customer support has been notified about the posted complaint.
                    Jul 17, 2016
                    Updated by amar kr sahu
                    Balance ktne ke baad maine jb apne bhaiya ke number [protected] se 198 me call kiya to usme se bhi ₹19 kat liya gaya aur ek plan activet kr deiya
                    Verified Support
                    Jul 18, 2016
                    Uninor / Telenor Customer Care's response
                    Hi Amar, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.
                    Verified Support
                    Jul 19, 2016
                    Uninor / Telenor Customer Care's response
                    Hi Amar, as checked, your amount has been deducted for your recharge request for STV 37 and for which you have already received your benefit as well. Hence we won't be able to refund your amount as of now. Thanks.
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                      B
                      BashaSalma
                      from Rahimatpur, Maharashtra
                      Jul 16, 2016
                      Resolved
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                      Resolved

                      Address: Guntur, Andhra Pradesh, 522003

                      My mobile number [protected], i called customer care on[protected] at nearly 8:45... The supervisor sundar talked with me rudely... I called about balance deducted... I changed my mobile and gotted balance deduction msg... I told with him... Pls listen my call with ur agent sunder... I want a rply call from ur side about my resolution... Call me to my alternate no [protected]...
                      Aug 21, 2016
                      Complaint marked as Resolved 
                      Uninor / Telenor customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 19, 2016
                      Uninor / Telenor Customer Care's response
                      Hi Basha, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.
                      My sim is not making any call since yesterday. When someone calls or makes calls the operator says that outgoing of this telenor no.is not available.
                      What I can do
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                        K
                        Kratgya Academy
                        from Karhal, Uttar Pradesh
                        Jul 15, 2016
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                        Address: Kanpur, Uttar Pradesh, 208017

                        Sir
                        Sir your uni nor company network is very poor. if you are unable to correct your company's network, leave your uni nor company. you my five number your company. you tell us what to do?

                        Advocate rajneesh chaubey

                        Address kratgya academy
                        Krishna maraket
                        Panki road
                        Kalyanpur
                        Kanpur nagar

                        [protected], [protected], [protected]
                        Email id kratgyaacademy.[protected]@gmail.com
                        Uninor / Telenor customer support has been notified about the posted complaint.
                        Date when Call barred: 10/07/2016
                        Need SIM activation b company.

                        Called support and they say some telenor store has done it. No nearby telenor store to communicate.

                        Need advise how can I put forward the issue to TRAI. No mobile service provide can do to customer without prior notice.
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                          N
                          Nareshcisco
                          from Hyderabad, Telangana
                          Jul 14, 2016
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                          Address: Hyderabad, Andhra Pradesh, 500036

                          Date: 14/07/2016, 2:00 pm

                          Mobile number: [protected]

                          Caller tone name: hulala (ur company activated this caller tone)

                          My concern is :i recieved one call[protected] about your side, just am pick the call then i recived one message your side that is, your request for caller tune service is successful. you have been charged rs.40.0., with out my permission how can you activated caller tone, i need my 40rs


                          With out my permission why u activated that one, u should be refund my 40rs... dont waste customer time and money
                          Uninor / Telenor customer support has been notified about the posted complaint.
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                            R
                            raj1964
                            from Delhi, Delhi
                            Jul 14, 2016
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                            Address: Ghaziabad, Uttar Pradesh
                            Website: www.telenor.in

                            Dear Sir,

                            I lost my smart phone in last month, many impotent number missed. During last two month I make a lot of call to many friends/relative/guests, so kindly provided details as given below information.

                            Mob no [protected]
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                              J
                              jai shree27
                              from Delhi, Delhi
                              Jul 12, 2016
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                              Address: 800001
                              Website: www.telenor.in

                              Respected Sir/Madam,

                              My uninor no. is [protected]. I was out of station so I was not using it for 15 days . and now I need to use it again. But my no. is not active now. Please help me and activate my no. soon as its very important for me.

                              With Regards
                              Jai Shree Bhardwaj
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                                P
                                prince_etw
                                from Noida, Uttar Pradesh
                                Jul 11, 2016
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                                Address: Etawah, Uttar Pradesh, 206001

                                Dear sir

                                My sister used uninor sim card from the year of 2010 but some moths ago someone stolen her sim card. after 1 month he misuse her sim card for calling unnecessary person. we trying to deactivate this sim card. but uninor company not give proper response.

                                Sir my sister mobile no. is [protected] (up)
                                I am not sure on which id this sim card is registered but this is registered one of them details given below:

                                1. kishan singh
                                2. sarla devi
                                3. prashant soni (myself)
                                4. riya soni

                                So please help to deactivate this no. sir we are ready to give any documentation detail.

                                Regards

                                Prashant soni
                                280, astal chowki, gadipura
                                Etawah, uttar pradesh
                                Mob. no. [protected]
                                Email id : soni. [protected]@gmail.com
                                Uninor / Telenor customer support has been notified about the posted complaint.
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                                  Gunnam HarishBabu
                                  from Yarada, Andhra Pradesh
                                  Jul 11, 2016
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                                  Address: Guntur, Andhra Pradesh, 522004
                                  Website: Telinor

                                  Sir, my telinor number:[protected]. iam calling daily to telinor custamarcare for deactivate callertune promo but the problem was not solved iam waiting from last month jun21st on wards iam calling custamarcare every day but problem not solved pizz take siver action on telenor if possible bane telinor. custamarcare service is very very poor and wast...
                                  Uninor / Telenor customer support has been notified about the posted complaint.
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                                    D
                                    digitalman
                                    from Dehra Dun, Uttarakhand
                                    Jul 8, 2016
                                    Resolved
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                                    Resolved

                                    Address: Dehradun, Uttarakhand, 248001
                                    Website: www.telenor.in

                                    One and half months ago i activated rs 39 tariff to reduce my call rates (1 paisa/2 sec) for 3 months but on 5th july 2016 my tariff has been withdrawn with any prior information to me. After that i called at company customer care no but there was no option in the main menu to talk to customer care and during this conversation a data pack of Rs 67 also activated by the company at my mobile number.Then i called from another telenor no. of my friend and got chance to talk to customer care, I told about my tariff plan and Rs 67 data plan to him but he denied that he has no record about the Rs 39 tariff and also denied to deactivate Rs 67 data plan on my number and hanged the phone.I have also tried to talk in corporate office of telenor at phone number - [protected] and talk someone present there but as i told about my problem he also hanged the phone and then he not picked my call again.
                                    Aug 29, 2016
                                    Complaint marked as Resolved 
                                    Uninor / Telenor customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 25, 2016
                                    Uninor / Telenor Customer Care's response
                                    Hi, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.
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                                      M
                                      mohan123456
                                      Jul 7, 2016
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                                      Address: Sonipat, Haryana, 131001

                                      Dear Sirs/Madam,

                                      Please send me outgoing & incoming call list as well as miss call list along with the time & date of call of mobile no. [protected] for last 1 month on my email ID [protected]@gmail.com at the earliest. Pls send me outgoing & incoming call detail.i want to check all detail of phone number for incoming and out comings how it is possible
                                      sharat my mobile number is all call histry last 15 days plzzzzz sir it is very importent okkk and send me all details in my mail plzzz.

                                      Kindly do the needful.

                                      Regards

                                      mohan
                                      Uninor / Telenor customer support has been notified about the posted complaint.
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                                        P
                                        Pandey@1
                                        from Delhi, Delhi
                                        Jul 6, 2016
                                        Resolved
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                                        Resolved

                                        Address: Ahmedabad, Gujarat, 380051

                                        Hiiii, this is ashish.

                                        Yesterday I got a message from center that ur 30 rs has been deducted from your account for value added service of HT chalisa, but when I called to customer care o[censored]ninor the guy who picked my call I asked him why did u deducted my 30 Rs he said due to u have been activated HT chalisa in your phone, I asked him what is HT chalisa he said its a caller tune I asked him that I cannot hear any callertune when I call on that number, then he said it's a application which u have downloaded then I said but it's a normal phone back & White in this mobile we cannot download any application then again he changed his sentence, when I shouted on that guy he said u have pushed some button due to that this service has been renewed, but till now I didn't get that which is right reason for deducted my rupees.. When I asked that guy to give this phone to ur senior he immediately deactivate my scheme but refunded my money I have asked that guy to transfer to ur senior he said my senior don't want to speak with you as u don't have manner to speak, now can u say that is this the way to speak with the customer in tellenor, 1St thing ur not giving proper reason for deducting the money then again and again changing their own words not connecting me to their senior then saying I don't have any manners to speak, again some lady called me in the morning when I have logged a complaint she said we cannot refund your money as it has been deducted for value added service, when I asked him for what reason u cannot refund my money she said due to renewal o[censored]r service but when I asked her that ur customer service boy was saying that u have downloaded some link she politely said sorry I don't that, now what the hell was that ur saying that ur from complaint department and u don't now what is the reason..
                                        Aug 20, 2016
                                        Complaint marked as Resolved 
                                        Uninor / Telenor customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 18, 2016
                                        Uninor / Telenor Customer Care's response
                                        Hi Ashish, we apologize for the inconvenience caused. Please share your Telenor number for further assistance. Thanks.
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