Uninor / Telenor Complaints & Reviews

Dear sir/madam
Maine aurangabad se hu shop no-9, hari om complex, near ram mandir, usmanpura, new usmanpura, aurangabad, maharashtra 431005 yahase hi sim liya tha my sim no is [protected] aur thik se co-operate bhi nhi kr rhe h aur jb maine no liya to o bole ki no badme aapke nam pe ragistere kr denge sim mai leke gya badme o phle owner k nam pe hi tha mai 2 bar aake gya to bhi kuch na kuch bahanese wapis bheja mere sare email id bussness card sb taraf o mo ragistered h plz help me aur o nhi hoga aisa nhi bole pr aaj 7-8 month ho gye muzhe mere o no ka sim nhi diya unhone meri req h mere busness k saath o no juda h to plz meri compaint ko seriou liya jaye ye meri vinnanti h aapse

I'm facing a internet issue from past 6months its showing the sim is in roam but actually the sim is from this circle only...
Recently i have recharged of 104rs=1gb data/day 2g but is not getting connected...
I also had a word with your customer care service person they said that it will resolve shortly... Still i havent get any resolution...
I hope you will take my complaint into considerarion and give me a resolution asap...

Yesterday an sms came aproxx 1-2pm and given a special offer of recharge rs8 and 20p/min offer and at night i recharged of it then it doesnt provided me that offer.
Today i called the customer care but she was mis behaving not answering properly as well as said this offer is not valid for you.
So i request your to help me and provide nessessary benefits of my recharge or send back my money.
I hope you will help me otherwise i think its better to port my number due to your dishonesty
Mo. No-[protected]

My telenor mobile no is [protected]. My previous cash recharges are rs 94 in march and rs94 on 1st april. The march recharge gave 28 days unlimited talk time. The 1st april recharge gave wrongly 7 days unlimited talk time against the offer of 28 days. My complaint on 8th april for 28 days talk time gave me irrelevant responses with out giving my 28 days talk time. Additionally my *111# is barred with a reply that "request failed" please provide full 28 days free talk time. Dr ssn murty

Dear sir,
I am a very old and regular customer of telenor. My mobile no is [protected]. I am using this number since 3 to 4 years. Regularly. But this sim has been closed by your end without giving valid reason and you did not give me any notice. This no is very important for me.
What is this how do you do this without any valid reson. My number is always on and validity then why you close my number. It has illegal activity done by you. Without any valid reson you can't close any dim service. It's is against the rules of telecom regulatory authority of india.

I extremely request to you please activate my number as early as possible because this number is very important for me.

Thanks & regards
Amar jaitly

Sir
I am dinesh kumar pandey
My telenor no. Is [protected]
I have plan of 299 on this number, but my mobile not connect to internet from dated 25 march 2018, in all website/applications as what's app, facebook, uc browser etc...
My previous recharge amount is rs. 10 /dated 8/4/2018
Please do something.

Thanks
Dinesh kumar pandey
Alternet contact:- [protected]

I spoke with with your customer care, first off all i want to inform you that your executive don't have any manners to speak with their customer, they are useless fellow
I was facing network issue from last 1 week, after kalyan i am not getting network and after calling your customer care 1 of the executive giving me the reason that there is no crowd in kalyan thats why network is not there and after asking to transfer my call to senior Ms priyanka gave me the reason that there no tower in your area and it will take approx 1 or 2 month for solution
I want to know that your customer care people the think we people are fools seating here, i have heard this issue first time in my whole carrier that my issue will take 1 or 2 month
I need a call with solution in next 24 hours or else i will file a case against your company, i ll share my issue in all social medias(Tweeter, facebook etc)
It makes me more Irrated after speaking with your customer care executive verrrrrrrrrry bad, need an immediate call on [protected]

Regard
Lydia Dsilva

I shubham raj telenor no.[protected]. I always suffer the problem of network through your service provider. Through this i can't recieve or do important calls or messages. So i want u to improve your network. I had many complaints regarding this so please help me out of this continuos problem. Otherwise i will port into another telecome company from your's help me fast.

Dear sir

On 22 march i have lost the sim card with number telenor [protected], i have asked to block the number on 22 march 2018, i have asked all the process to get the new sim with same number, but when i went to telnor shop to get new sim with same number, the store denied that the adhara card is not linked so not able to issue sim and also i have not made enough calls from that number. As per govt rules linking adhara card to number last date is 31/03/2018. So i have time to link the same. But even after assuring that i will provide the adhara the telenor not issuing me the same number, as so may accounts and other are linked to that number. When called to customer care by [protected] the customer care agents made fun of my call, they are very rude to handle the customer. You can check their call records. I need desperately that number. I am ready to provide documents as required. I am calling cc for the same regularly from 28/03/2018 (Mr. Sagar has made fun of my call). They cc agents told me that if telenor shop give the same then you can take. We are not here to give the solution.

I was having telenor number. Somehow sim is misplaced. I produced my relevant document to get duplicate sim. I received it but it has passed more then 15 days. Even i was asked to pay rs.200/- which i paid but didn't get receipt.
This is an important number to me as it is linked with my aadhar, bank and gas services as well.
Telenor service centre is irresponsible and due to it i am in pain.

As oday (27 march 2018) i have not activated any new services of telenor, pl diactive added service on my mobile no [protected]. Pl add deducted amount again in my account, otherwise i have to complain against telenor to government of india

Pl don't active any type of service on my mobile no [protected]

Pl take suitable action against concern person & stop immediate unwanted & illegal excersire adopted by you telenor people

N c shah
Ex additional collector
27 th march 2018
[protected] (Telenor mobile no)

Sir
Please find reference details of two failed transaction making on telenor app at telenor no. [protected], money not refunded of both failed transaction in banks as on date.

1. Tnx no.
[protected]igadaoenr9 to 459 through sbi internet banking... 195/-... Date 04.03.2018

2. Tnx no.
Ecom[protected] through pnb pay u card... 195/-... Date 04.03.2018

3. While third recharge transaction of 195/- through outside retailer remained successful.

Kindly look forward the matter, and resolve it immediately.

Regards
Amir anwar
[protected]

On 8th March 2018 i got call from stating +911402... and daily i am getting call starting with same but end is different but on 8th someone pick up that call and then cut after that my 30rs. deducted and when i contact them they said no refund after 24hrs. telenor is thief and same happened on 10th march no. is [protected] and all this deduction without confirmation just if you cut the call they will deduct amount.

Recharge failed on 1-3-18 but rs, 66 x 3 times has been debited from my account and the same amount has been credited to your account. I have been contacting your customer service and getting the reply that you get the refund amount within five working days. Even after 10 days no refund was received. Here under i am submitting the bank statement and the phone number on which recharge is made. Ph:[protected]. Bank details :syn-inr 66.00debited to a/c xxxxxxxxx on[protected]:31 for pos txn at 11112741cg oooooooooooo4 pay u-www. Telenor. Pls, arrange to refund the amount at the earliest and obliged

Dear sir, i wish to submit that i have tried ₹128/on 01march, 18 recharge exclusive offer ₹33/- value pack through telenor app. Also tried value pack on 2nd march 2018 ₹33. Whereas, debited ₹194 in different dates in my account.in this connection, i have already mailed to [protected]@telenor.in for non - recharges of ₹128+33+33 through online by their app. They replied that no need to worry it will revert automatically the same to ur account within 5 working days. But till to to date i have not received anything. Kindly take action suitably n not to trouble customer everytime.

Customer name - pinki singh
Recharge date-01/03/2018
Time-5:30pm
Alternate no. -[protected]
Mode of recharge - online via telenor app
Error massage - unable to process recharge failed.
I have recharge 143 rs. Two times in my no. [protected] on same day. Balance was deducted from my account two times but recharge failled.
I have complaint 2 times but i have not received my refund till now.
Kindly refund my balance for same... Thanks

My money was deducted from my bank account but my recharge was not successful. I did a upi payment of 299 on telenor.in website for recharging my father's number that is [protected] but it was not successful.
During the whole process the webpage was closed after the payment but then i got an email saying it doesn't happen usually don't worry your will not be deducted but still my bank account balance deducted by rs 299 and i want my money back and i don't want to do the recharge. On registering my complain first they refused and asked me to wait 4 hours then they told me i have escalated your complain please wait till 12th march. Why would i wait 12th march i want my money back.

Money has been deducted from my bank account but recharge is not done. How could i get my money back in my bank account. This app is totally third class. I always get the problem while recharging through this app. Please i want to know when i will get my money back. How many days will it take refund my money. You need to improve your app. Bakvas app.

I have lost my mobile phone in a train at on 18th feb. 2017

I want to be deactivate to avoid any misuse of my mobile number.

Lost sim number is : [[protected]]
Lost mobile handset : lenovo vibe k5 note
Mobile imei no.: [protected]
The sim was registered on my name, azhar ali
Alternate mob no. [[protected]]

Address : 91 tharbaran ganj lakhimpur-kheri uttar pradesh east

Dear sir,
I am a very old and regular customer of telenor. My mobile no is [protected]. I am using this number since 2014 regularly. But this sim has been closed by your end without giving valid reason and you did not give me any notice or notification. This no is very important for me. When i call uninor care the said your provided document has been expired please go to uninor store and submit your document.

When i go to telenor store he said your number has been permanently closed by company.
What is this how do you do this without any valid reson. My number is always on and full of balance and validity then why you close my number. It has illegal activity done by you. Without any valid reson you can't close any dim service. It's is against the rules of telecom regulatory authority of india.

I extremely request to you please activate my number as early as possible because this number is very important for me.

Thanks & regards
Sudhanshu tiwari