[Resolved] Uninor / Telenor — Balance dispute information | |||||
I recharged for 64 special offer directly on telenor website the benefits of the recharge are 4000 local secs and 25 paise/min local and std calls for 90 days but, actually i got the below benefit 10000 local seconds for 2 days and unlimited telenor telenor plan i have already telenor to telenor unlimited plan is there. i am so disappointed because of these mistakes in telenor website if you can not manage database efficiently, better to stop running your telenor official site previously i lost 120 rupees because of your lack of technicians in same website so, i strongly recommend everyone not to use telenor note: these are the screenshots that i attached tells about your telenor website 1)second screenshot shows that recharge does not happen well so your money has not been debited so please try again message but, in my account my money is debited 2) recharge benefits are added to your mobile: message from my email these benefits are actually that i recharged for .but, it does not happen after two days they mailed as stv64 is available only with benefits 10000 local seconds for 2 days and unlimited telenor to telenor calls for 28 days so, i have already unlimited local telenor to telenor calls for 90 days offer so, i think i am not fool to made recharge stv 64 having 10000 local seconds for 2 days and unlimited telenor to telenor calls for 28 days at the time of i made recharge the offer is not you mentioned. in screenshot it clearly mentioned the benefits how many times you are sending the same message i think are you blind or acting like this just see the screenshot clearly. suppose stv64 is not available offer then how it shows in telenor website as i recharged for 64 special offer directly on telenor website the benefits of the recharge are 4000 local secs and 25 paise/min local and std calls for 90 days and also the attachedmessage will come to my mail Was this information helpful? | |||||
Complaint marked as Resolved
Uninor / Telenor customer support has been notified about the posted complaint. Verified Support Nov 03, 2015 Uninor / Telenor Customer Care's response Hi Nikhil, we apologize for the inconvenience caused. We request you to kindly share your Telenor number for further assistance. Thanks.
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+91 90 5909 0590
+91 91 2509 1121 (From Uninor Number)
+91 91 2209 1220
1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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