Uninor / Telenor — Extension of validity

Address:	Bijnor, Uttar Pradesh, 246763
Website:	Telenor.in

Uninor mobile no for which i am facing problem is -[protected] (U. P west)
My present uninor no-[protected] (U. P west)
Stv 20 for increasing the validity.
Date - i am trying from last week and getting the same reply as (Error code 09. Recharge not possible)
Mode-i have tried by different retailer from my city as well as nearby city as well as through internet

Recharge error 09 occurs as the relailer is doing the recharge and i am not able to extend the validity. I have contacted customer care executives several times and i am unable to get help from them. I dont wont my telenor number to be terminated and i have also contacted the telenor dealers of various city.

Kindly look into the matter as soon as poosible and help me to retain my existing number in use. Please look into this matter seriously and i am hoping a positive reply from telenor department.
Thank you
Dr. Daniyal farooq
Resident of najibabad (District - bijnor) uttar pradesh
Pin-246763