[Resolved]  Uninor / Telenor — Misleading customer via online recharge and not resolving complaint!!!

Address:Ahmedabad, Gujarat, 38006
Website:www.telenor.in

Dear sir, i have raised complaint twice to telenor company but not resolved, just closed with saying no enough info. [ infact i have given most of the details they needed for my complaint ]

I have recharge using online telenor portal for rs. 129 and according to that i should receive 50000 sec std/ local but received only 25000 sec std/local. The first original complaint number is :[protected] and then second complaint number [protected] on telenor website.
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Sep 27, 2016
Complaint marked as Resolved 
Uninor / Telenor customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2016
Uninor / Telenor Customer Care's response
Hi, sorry to hear about this. We'll get this checked and will connect back to you with a resolution. Kindly bear with us in the interim. Thanks.
Complaint comments 

Comments

Sir
maine apna name ADARSH se custemer care se activate keya ta but woh dusra kar deye hai
sir apse anurod hai ke mera name caller tune chang keya jaye ADARSH femal voice me
Hello Sir/Ma'am,

I have made online recharge for internet of INR 14 /- for 3 days internet but the same was not become effective.

This was happened once in the past also.

Kindly help me to resolve this querry.
Uninor / Telenor Customer Care's response, Aug 25, 2016
Verified Support
Hi Priti, we apologize for the inconvenience caused. Please share your Telenor number for further assistance. Thanks.

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