Uninor / Telenor — Money deducted from main balance without making any call

Address:800001
Website:WWW.TELENOR.IN

Today morning when I check my balance I was shocked to see my balance
deducted with Rs.100/-. I talk to customer care and the boy told me
that I make a ISD call from my number today @9AM and talked for 13
seconds which costs 100 rupee.
I told him several times that I did not even touch my mobile today
then how the call forward from my number. He also cant able to tell me
the fulI ISD number which I make call only provide me the no-
00269100.
This is for the first time ever that I have been faced such a problem.
Without making a call my balance got deducted.
I request several times to check and confirm whether the call place with
my mobile or someone else hacked my number and use it, or this is due
to some system problem, but they didn't reply.

I THINK THEY ARE USING THIS WAY TO MAKE PROFIT MONEY FOR THE COMPANY

Amitabh Acharya
Purnea, Bihar
#[protected]
Was this information helpful?
No (0)
Yes (0)
Uninor / Telenor customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uninor / Telenor
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    1816
    Pending
    0
    Resolved
    712
    Uninor / Telenor Phone
    +91 90 5909 0590
    +91 91 2509 1121 (From Uninor Number)
    +91 91 2209 1220
    Uninor / Telenor Address
    1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Uninor / Telenor contact information