Address: | 800001 | Website: | WWW.TELENOR.IN |
Today morning when I check my balance I was shocked to see my balance
deducted with Rs.100/-. I talk to customer care and the boy told me
that I make a ISD call from my number today @9AM and talked for 13
seconds which costs 100 rupee.
I told him several times that I did not even touch my mobile today
then how the call forward from my number. He also cant able to tell me
the fulI ISD number which I make call only provide me the no-
00269100.
This is for the first time ever that I have been faced such a problem.
Without making a call my balance got deducted.
I request several times to check and confirm whether the call place with
my mobile or someone else hacked my number and use it, or this is due
to some system problem, but they didn't reply.
I THINK THEY ARE USING THIS WAY TO MAKE PROFIT MONEY FOR THE COMPANY
Amitabh Acharya
Purnea, Bihar
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