[Resolved] Uninor / Telenor — Money deduction for failed recharge transaction

08cs19

Address:	Pune, Maharashtra, 411007
Website:	www.telenor.in/recharge

Dear Team,
I suffered a deduction of Rs.466.20 while doing prepaid telenor number recharge followed by failed transaction. Recharge not done.Money is still not reverted to my saving account I used for the same.

Number : [protected]
Location : Pune
Mode of Payment : Internet Banking - HDFC

PFA for the transaction details.

Please do the needful ASAP.

Regards,
Avaneesh Verma

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Oct 24, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Uninor / Telenor Customer Care's response Hi Avaneesh Verma, sorry to hear about this. We'll check it & get back to you with an update. Kindly stay tuned. Thanks.

Verified Support

Sep 23, 2016

Uninor / Telenor Customer Care's response Hi Avaneesh Verma, as per our system check the transaction was successful and the benefit was credited to your account. Please share your bank statement for further investigation.