[Resolved] Uninor / Telenor — Offer benefit not activated yet

narayanasasi

from Gurgaon, Haryana

Address:	Ranga Reddy, Andhra Pradesh, 500049
Website:	Indian consumer complaint forum

Hi my name is lakshmi narayana,

ph no [protected]

On 22 may 2016 my offer is showing recharge with 24 get 500 mb with 14 days validity then

i was recharge with 24 rs (Through self activation *222*7*24) but i got only 250 mb data with 7 days validity after that after noon i called to customer care and asked they said yes u have offer extra benefit will activate with in 48 hours but even after 48 hours also benefit not activated.
Plz solve my problem.

plz show only applicable offers only in my offer (*234#)

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Jul 2, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

May 25, 2016

Uninor / Telenor Customer Care's response Hi Narayana, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.

Verified Support

Jun 01, 2016

Uninor / Telenor Customer Care's response Hi Narayana, as checked, your remaining extra benefit of 256000 KB free data for using internet with 7 days validity has been already credited on 25th May, 2016 at 8.13 PM. Kindly confirm and reply accordingly. Thanks.