[Resolved]  Uninor / Telenor — Sim not swapped from last 4 days

Address:411048

Hi,

My sim card has damaged while making it micro. I have visited to my nearest telenor store for swapping the card. They charged me 150 rupees and told me . new sim card will be activate in 24 hours. This is fourth day my sim card not activated.

I visite every day to store they are giving me any silli reason like it will take time. You no need to come, the our boys is not filling well he did not carry your document. Today they gives new reason your adhar card is not clear submit new documents.
Actually they lost my document and they are just making me fool.
Store keeper don't have manners how to talk with customer.
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Sep 28, 2016
Complaint marked as Resolved 
Uninor / Telenor customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2016
Uninor / Telenor Customer Care's response
Hi Naimoddin, we apologize for the inconvenience caused. Please share your SIM card number so that we can check this.
Complaint comments 

Comments

Sir you are doing over advertising while calling to others and there is lot of range problem in nashik maharashtra
I am recharged 151.20 Rs talk time by telenor.in mob no: [protected].Today at 11.02am, but not added .My ref. no:[protected]G0CNZAQ16.
kindly return back my amount or add the talk time please.
I am your regular customer and using two sim card
best regards
DS chary
[protected]
Uninor / Telenor Customer Care's response, Aug 28, 2016
Verified Support
Hi, thanks for reaching out to us. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.

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