[Resolved] Uninor / Telenor — Telenor prepaid recharge | |||||
I received sms from telenor on 24/06/2016 at 6 pm. This sms says "recharge with 80 today & you will get talktime of rs. 85 (Rs. 67 + additional rs. 18)." then i recharged by rs. 80 after 1 hour. But i got only rs. 67 talktime. Extra rs. 18 talktime not given by telenor. So i make contact to customer care of telenor. Customer care says there is no offer like this. But i asked how i received sms. But they can't explain. I requested to register a complaint about that. But they refused to register my complaint. So my complaint for rs. 18 extra talktime not provided to me by telenor. My mobile number is [protected] (Maharashtra) Was this information helpful? | |||||
Jul 31, 2016 Complaint marked as Resolved Uninor / Telenor customer support has been notified about the posted complaint. Verified Support Jun 30, 2016 Uninor / Telenor Customer Care's response Hi Hrishikesh, sorry to hear about this. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.
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