[Resolved]  Uninor / Telenor — Unauthorised VAS charges

Uninor/Telenor has Activated VAS without my knowledge and without intimating me and deducting 20Ps everyday as data charges while I have deleted all the internet settings and I am using a simple phone. Today (on 01/10/2015) I woke up and first thing I see on mobile was a flash message about VAS deduction (Rs 40 I guess) from my account. I immediately called 121 and cancelled that service they didn't give my money back so I called customer care and informed executive about the status. She gave cold answer that the it is for caller-tune service which was activated 24 Hrs ago so we cannot give you refund, also she informed me that the pack was renewed (I haven't activated the pack so the company is reaping me for two months!!!). My questions are: 1) Although I have registered for DND why they are sending me flash messages? 2) I have not applied for any VAS caller-tune service, not even one month ago, not ever in my life, then why had they activated it and if so why they did not send me an SMS about activation and balance deduction? 3) I had slept at 11pm had seen the phone and there was not any flash message about VAS activation, I had seen message in morning and immideately called call center so how did the service started 24 hrs ago? it shouldn't be more than 12 hrs. 4) When I will get my refund as I am not using there services, and how can we file a cheat case to company as they haven't informed me about anything by official sms. 5) even though I am using a simple phone and I have deleted all the internet settings they still cut about 20 Paise every day from my account why? my cell number from which the balance is deducted is [protected]