[Resolved]  Uninor / Telenor — Validity of plan is giving less than that is specified on the IVRS information

Address:	413005
Website:	www.telenor.in

Respected all,

I am the regular user of telenor, in this month, in this month when i need the recharge to be done, i have checked that the recharge of rs. 48 in ivrs on
Date : 09/05/2016
*121*1# has given the following offer
48=50k t2t secs 28d+2k all secs 10d

But when i have recharged with rs. 48 the confirmation sms which is as follows
"you have recharged with rs.48.00:talktime rs.0.00 50000 t2t local sec, valid till 00:01 30/05/2016. Tariff: as currently applicable."

Here you can notice that the period specified on the ivrs system is for 30 days and but actually they provides it for 21 days.

When i have complaint about this to 198 they have not clarified and considered my request.

This is not acceptable to us, this is not done once but will be happening for the many time to many people, but now i have collected the proofs by taking the screen shots from the mobile for your review and verification.

I request you to kindly fire a complaint on the telenor company, and charge the fine on this company.

Regards,
Guru pamur
184, raviwar peth,
Solapur