Uninor — unable to reverse wrongly recharge

Address:

Anand, Gujarat

Yesterday Dt.07/05/2015, i had recharge o[censored]ninor service time 08:02 pm with Rs.60/- and wish to recharge for Internet. Service worth rs.42/- but unfortunately recharge with Rs.38/- which service already applied and continue i had also contact on 121 customer care 08:42 pm where Mr.Pradip and Hemant unable satisfactory answered and inform me that TRAI has change the rule and we are unable to reverse the charges.At the same time i asked for the circular of TRAI But not answer properly. Even not given the superier contact too which i had request for. I highly unsatisfy with the answered given. I humble request you to give proper solution or i have an option for used portability for better service Thanking. You Raju Raval [protected]