[Resolved]  Uninor — Unauthorized Deduction

Address:

Dehradun, Uttarakhand

My Uninor no. is [protected] taken in Aug.2015. Initially, it was working satisfactory but after 2-3 days, some unwanted messages / deductions were started. On[protected], I had given request for DnD & request no.was given me[protected]. That time it was indicted by UNINOR that after[protected], the DnD service will be activated. Mean time I have not used this SIM for talk time. Only net data is used. Today on[protected], I have gone for a recharge of 20/-. after 15 minutes of recharge, company has deducted Rs 15/- ( For some automatic activation of "Bidding Mania" which was not activated by me). Afterward, i have contacted with Customer -Care & again the representative had given a new no for DnD ?? i.e.[protected] . When I have asked refund for the unwanted deduction, C.C. Rep. has cut the line. Even I have tried to get a direct contact no.o[censored]NINOR Rep. WEST UP from UNINOR STORE in Dehradun (Anshu Telecom- [protected] / [protected]) but failed. I am regular user of VODAFON since last 8 years & now plan to switchover to UNINOR. but getting the worst experience form UNINOR, I am afraid . Kindly, look into the matter & resolve my issue. R.K.TIWARI [protected] Dehradun