Union Bank Of India — Amount not reversed in account

Today I had remitted 2 entries of rs 500 each thru BHIM application which remained undelivered with No's (UPI Ref no[protected] and (UPI Ref no[protected]message received but amt not credited to my account. My account no is [protected].
I have received following two messages

Your a/c no. XXXXXXXX4868 is credited for Rs. 500.00 on 31-12-16 for reversal of transaction (UPI Ref no[protected]

Your a/c no. XXXXXXXX4868 is credited for Rs. 500.00 on 31-12-16 for reversal of transaction (UPI Ref no[protected]
Please look into the matter and get my account credited with Rs 1000.00
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Union Bank of India customer support has been notified about the posted complaint.
Jan 01, 2017
Tanvir Maniyar's response
Sir mera email register kar dijiye [protected]@gmail
Complaint comments 

Comments

Dear Sir. Mera Naam Tanvir Abdul Rauf Maniyar hai Aur mera UNION BANK OF INDIA SONGIR BRANCH DIST DHULE MAHARASHTRA ME A/C NO [protected] HAI Mujhe net banking karna hai isliye mera mail ID register kar dijiye [protected]@gmail.com

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