Union Bank Of India — Applied for union bank irctc prepaid card but has not received yet after more than one month.

Address:

411057

I had applied for Union Bank IRCTC Physical Prepaid card last in December 2015, Though the call with UBI customer care service and lots of email to their authority, no one sending any status or taking any action.
Though the amount paid for this card is 500, but this kind of service is not expected from bank. Moreover, I did not find any option to cancel the card. I am clueless now.

Hope, this way I could get some option.