Union Bank Of India — cash not credited to the account

Address:

Mau, Uttar Pradesh

I had deposited rs 18, 200 to cash deposit machine o[censored]nion bank of india naraibandh branch mau uttar pradesh on date 04/01/2019 in the evening around 5.21pm but after machine took the money say that transaction is declined and my money got stuck in that cash deposit machine. I lodged the online complain with customer care and given the written complain 2 times to concerned branch. But after 14 days they had not credited the amount to my account.