Union Bank Of India — Digipurse wallet app not working

Address:

Agra, Uttar Pradesh, 282006

Hi,
This is in reference to the DIGIPURSE android application o[censored]nion bank of india which i loaded on my mobile as other apps from ubi so as to do hastlefree banking.
i have my account with ubi since long time approx 15 years. i added 1000 rs in the app wallet but since then no transactions happened i was unable to recharge mobile pay bills etc. My money is now blocked in this app. I spoke to customer care UBI at [protected] they told me to write to [protected]@unionbankofindia.com i wrote several mails to them but no buddy helped me to took my money out of that fraud Wallet i still have blocked amount of 715 rs in it .
Such fraud was never expected from renowned bank . after so much of phonecalls and emails i m writing this complaint.
kindly take legal action against this and return money of people that is still in DIGIPRSE WALLET..
yours sincerely
Kuldeep Sagar
[protected]