Union Bank Of India — misbehavior of staff & manager (branch - ubin0564664)

Address:

Varanasi, Uttar Pradesh, 221007

Hello sir/ madam,
I am a working girls who works in chennai in a pvt company. I need to update the adhar due to correction in dob, so my company asked me to get the things done asap. I came to may hometown varanasi and went to ubi ledhupur branch (Ubin0564664).

This is very unfortunate that whole staff of ledhupur branch (Ubin0564664) misbehave with the customers in a very rude way and elude the work for the next day.
It was the 6th day when i went there for correction of my adhar. They ask people to come and get the form before 7am.
They have a notice too that they ll only create/update 20 adhar in a day. But they neither do one.

I am trying to get this done at any cost so i too get into the que for almost 6 days (From 6am-11 am) but they refuse to make it by saying server is down while some of their closest people get the things done. They are clearly doing partiality with the people. Other people like me getting frustrated.
When i tried to talk to the manager fist, one of the staff said there is no manager in this branch. He argued with me in a bad manner. Another day i went again and got the same response from the staff. I went directly to the manager (Ravinder singh sehgal) cabin and brief the situation hoping that at least he would help us but i was shocked with the manager response.

He just said "humne bulaya tha tumhe?, jao kahi aur se karwa lo, yeha se nahi hoga". When i said i can complain against your misbehavior he said "jo karna h kar lo, yeha se nahi hoga, jisko bolna hai bol do rainder singh naam hai mera" and started murmuring using abusing words. Being a girl this is very offensive that somebody on a higher post talks to you like this, so i am writing this here.
Its not only the adhar customers gets disrespected but whole staff don’t have manner to talk with anybody. They don’t want to work, except gossiping.
I am going to write about this situation on social media too so that people get to know how bad is it to go and get the work done in union bank of india.
I hope you ll take an action regarding same, so that in future people gets treated in a well manner.

Date - 25 feb 2019
Branch-ledhupur branch (Ubin0564664)
Manager-ravinder singh sehgal (The worst persone i have ever met)