Union Bank Of India — money not received in paytm wallet but deducted from bank a/c

On 09/10/2017 monday i was transferring my money from my bank to my paytm wallet it didn't reach but deducted from my bank a/c. On the same day i make a complaint to bank's customer care, they said to me that your money will come in 24 hours but after 24 hours also, it didn't come. Next day i again complain about it from them then they told me that your money will come in 4 to 5 working days today those 5 days ended but still i didn't get my money.