Union Bank Of India — My complaint is not attended (Education loan)

Address:Mumbai City, Maharashtra

Nariman point branch
My son had taken education loan from nariman point branch on 5/11/2008 for studying engineering (Be).
Interest on education loan a/c no. [protected] was regularly served and loan was ultimately adjusted before time on 29/01/2016 by us. We had requested for refund of 1 % interest as per our entitlement for serving the interest regularly.
Application for the same was immediately given to nariman point br on 30/01/2016 and matter was regularly followed on phone by email with then advances in charge, branch head. However, to my utter dismay applicable 1% interest is not yet refunded to me. Request you to look in to matter and arrange to refund the amount at the earliest.
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Union Bank of India customer support has been notified about the posted complaint.
Jun 23, 2017
Updated by Sunil Chandrakant Sawant
i have not yet heard anything from the Bank.
Complaint comments 

Comments

Dear ...
I tried to contact with concern person o[censored]bi who look over Cibil report but could not one person have taken loan by ubi which show in my Cibil report i have already raised dispute still could not get resolve my problems.
Please provide concern person contact detail with whom i can get resolve my problem.

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