Union Bank Of India — Non generation of fee receipt

Address:

Bagpat, Uttar Pradesh

I have paid rs.1800/- for my ward (Id: [protected], date of birth: 28/05/2008) online through sbi debit card on 02/04/16 and got message from sbi that successfully paid rs. 1800/- for kenriya vidyalaya but while going to take print receipt it is shown that "either you have not paid fees or no record found". School record shows i have paid fees for first quarter. I have mailed to [protected]@unionbankofindia.com but no reply received. I therefore request you to solve the problem so that we can submit the receipt for reimbursement in time.