Union Bank Of India — refund my amount

Address:

At-post ugar (kh) pumping Road word no-10

Dire sir

I am suraj bagadi i am purchase one product on amojon but this is damaged then next day (10/04/2019) return this product on amojon koriyar boy then after 15day i am coling amojon costumer care they told your amount will be transferred on your account in (Union bank of india tq-raibag /dest-belagavi ifsc code ubin0557692) but bank people say my amount is not received and amazon customer care telling that they have already
Issued return amount so, please check this seriously with bank because it has been 2 months from return please take corrective action as early as possible

Thank you