Union Bank Of India — refund not received yet

Address:Howrah, West Bengal

2 week ago my refund has been initiated through amazon shopping app with proof but my bank fail to show my refund in my account yet...
I have two refrences proof of my refund..
Please solve my problem as soon as possible..
Your customer care are not helping me anymore..
Please provide us your active customer care numbers this will be helpful thanks
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I have not received my amazon refund after 2 weeks. I have pictures of the refund reference number. Please help me with this. The transaction refund has not been reflected on my savings account

Akshayk1810's reply, Feb 17, 2019
Please help me resolve this somehow
My refund amt not add my bank

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