Union Bank Of India — refund not reflected in the account

Address:	DELHI, New Delhi, Delhi, 110025
Website:	UNION BANK OF INDIA

My accont number is [protected] in Union Bank of India.last month i order some products through Shopclue but according to some problems i cancelled the order but the refundable amount not recieved to me till now worth 355 rupees.aprart from that there are other same two pending refunds worth 258 and 291 which not have been refundee till now.bank says that the money have been refunded as per statement but when i calculate all the money in the statement i dont find any refunded amount...its cheating from the bank.