Union Bank Of India — refund of amount 588 and 588 didn't receive yet .. it was against failed train tickets through paytm

Address:Jalgaon, Maharashtra, 425001

I have booked train tickets through paytm and it got failed but paytm refunded the same amount on the same day to the bank. But when I checked my bank balance I didn't receive the amount yet. So I contacted paytm and they said they already refunded it and gave me the transactions IDs. Then I contacted to union bank Kalyan branch they told me that such transactions haven't made. Please look into this issue and refund my money as soon as possible.
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