Union Bank Of India — refund problem

Address:

Mumbai City, Maharashtra, 400010

I bhavika lad have order huggies xl panties taj mahal tea bags kissan tomato ketchup and pillisburg cake from amazon pantry and cancelled number[protected] it for some reason they send me the refund so i contact at my bank union bank of india mazgoan branch there was no transaction.
So again i call amazon and discussed with this problem they advised to file charge dispute and gave reference of transfer number[protected]
Bhavika lad account number [protected] ifsc code :ubin0531839 branch : mazagaon pincode 400010
So kindly do the needful transfer rs.602 at account