Union Bank Of India — Refund related

Address:Karve road Pune 04

I returned a product from Amazon and its refund had been processed on 14th Jan 2021 but the amount is still not credited in my bank I tried contacting Amazon but they said they have provided me E with the unique reference transaction number but when I went to my Union Bank of India branch they said that nothing can't be done so I am writing this complain hopefully that I will get my refund the refund amount was 277 rupees
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    Union Bank of India Phone
    +91 22 2575 1500 [Call Centre]
    +91 80 2530 0175 [Call Centre]
    +91 22 2289 2000 [Board]
    Union Bank of India Address
    Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra, India - 400021
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