Union Bank Of India — Regarding opening of bank account

Address:	522616
Website:	unionbankonline.co.in

To
The branch manager
Union bank of india
Chilakaluripet-
Guntur – dist
Andhra pradesh

Dated: 10th may, 2017

Sub: - regarding opening of new account
Respected sir/authority,

With due respect and humble submission, i a d s v naga lakshmi, working as a teacher on contract basis in kv guntur, andhra pradesh. I am staying in staff quarters of jawahar navodaya vidyalaya (Mhrd, goi), maddirala, chilakaluripet – mandal, guntur-dist, andhra pradesh with my husband as he is a regular employee of the school. On 9th may, 2017, monday around 3 p. M., me and my husband went to the pasumaru branch, chilakalurpet (Ifsc code: ubin0533033) with a request to open a new account with adhar card, pan card, joining order issued by principal, kendriya vidyalaya (Mhrd, goi), guntur and address proof issued by principal, jawahar navodaya vidyalaya, maddirala, guntur district. Actually on that date the branch manager was on leave. The person who is acting as the authority in that branch in absence of br. Manager (Respected, keshav kumar sir) saying that i could not open an account to you because you are not submitting residence proof certificate. He is harshly behaving with the ladies and loudly saying that you will not get an account in my branch as he the whole and sole of the branch. He is also suggesting us “better you change your address in adhar card or in voter card” and also insisting us that “we have to produce residence proof certificate issued by the mandal revenue officer only”. Sir why should i change my address in mentioned documents s as it is my permanent address. Sir, as per hon`ble prime minister of india, shri n. Modi, banks have to open an account if the customer is able to submit/produce adhar card (Which will give the permanent address) and residence proof is not a mandatory as i need to open salary account only. But the accountant, simply and bluntly rejected our request without listening our voice. Sir i need justice from your end as early as by resolving my problem.

Yours sincerely
A d s v naga lakshmi,
Staff quarters, jawahar navodaya vidyalaya, maddirala,
Chilakaluripet – mandal, guntur – dist, a. P.
[protected]

Copy to
Chief manager, ubi, guntur dist, ap
Assistant general manager, ubi, guntur dist, ap
Divisional general manager, ubi, guntur dist, ap
General manager, ubi, guntur dist, ap
Nodal officers for public grievances in public sector banks