Union Bank Of India — transaction password not received

Dear sir,

Here i am very disappointed with your services regarding online banking.

On 15.09.2017, i was applied for transaction password through my online view internet banking and thereafter one reference number of bluedart courier service provided from your side and reference number was 128834 but till the date i was not received any courier from your side.

And now when i am logging to view my online account it was shown to change my txn password but how could be i able o change it without receipt any password from your side

Firm name: aai shri khodiyar petroleum
Proprietor name: bharadiya chandrakant hasmukhbhai
Dob: 26/10/1991
Acc no.: [protected]

Please resolve my issue need your help very badly.

Awaiting for your positive response.