Union Bank Of India — Unauthorized access to my credit score or information by Union Bank of India

Dear Sir/Madam,

Greetings for the day!

Few days back, I have checked my CIBIL score report and its related information. Under the enquiry information, it has been found that there were enquiries from your bank. There were THREE such instances till now (on 29/07/2014, 09/05/2016 & 15/04/2020). Kindly refer attached screenshot. Please note that I have not approached your bank for any credit facilities (like credit card, loan etc.) till now and I am also not an existing customer of your bank. Without my consent, your bank had unauthorized access to my credit score and its related information. Hence, I request your action for the below:

1) Inform me the purpose/intent of your bank officials for the above activity.

2) Provide the contact details of concerned bank officials who had accessed my credit score and its related information.

3) Warn the concerned bank officials not to repeat the above activity again in the future.

In case you are not the concerned bank officials to deal with such complaints, kindly provide the contact details of the concerned so that the matter can be taken up with them.

Earliest response from your end will be very helpful.

Thanks & Regards,

T Mohan Kumar

M: [protected]