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Unique Identification Authority Of India [UIDAI] Complaints & Reviews

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Updated: Jun 5, 2025
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Unique Identification Authority Of India [UIDAI] reviews & complaints page 20

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J
jainbk
Apr 11, 2016
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Didn't receive original aadhar card yet

Address: Tikamgarh, Madhya Pradesh, 472001
Website: uidai.gov.in

Hi Sir/Madam,

I am facing problem with Aadhaar card.I enrolled july 2014, till now i didn'nt receive my original aadhar card.I have attached internet copy as reference.I complained many but didn't get any response.Please do something as soon as possible.

Thanks,
Sonali Jain...
+1 photos
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sahil415
from Akhnur, Jammu and Kashmir
Apr 1, 2016
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Address: 152123
Website: aua.csc.gov.in/kyc/kyc/otp

My aadhar number is[protected]. I have updated my aadhar number with my mobile number and my email id. I have received the confirmation that the same has been updated. After updating i am able to download my e-aadhar card from web.
But when i try to register on common service center (Https://registration.Csc.Gov.In/cscregistration/cscregauth.Aspx), it is showing error: -

” exception occurred - otp generation failed. Neither email nor mobile are available - code: 112”.

Hope this problem will be resolved.
Thanks and regards
Ramesh chand
Aadhar number:[protected]
+1 photos
Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
i can not authentication for aeps or any verification for aadhar authentication Error: Missing biometrics in CIDR, Code: 811 Exception Occurred - OTP Generation Failed. Neither email nor mobile are available - code:112 plz solve
i can not transation apna csc apnadhan
mob [protected] email [protected]@gmail.com

Multiple records found. Please refine your query

WHEN I SURCH MY ADHAR CARD THE SITE IS GIVING ME Multiple records found. Please refine your query

delay of aadhar card

my aadhar card enrolment no is [protected] enrolment date ands time is 14:05:2013:13:19:28 . irequest u to issue my aadhar card as soon as possible i will be very thankful to u i[censored] do so looking forward for ur positive reply .....

enron

enoral n
” exception occurred - otp generation failed. Neither email nor mobile are available - code: 112”.
""Exception Occurred - OTP Generation Failed. Network Error (AG)!.Connect to 10.1.25.42:8080 [/10.1.25.42] failed: Connection refused - code:N100""

Hope this problem will be resolved.
Thanks and regards
prosenjit pal
Aadhar number:[protected]
My aadhar number is[protected]. I have updated my aadhar number with my mobile number and my email id. I have received the confirmation that the same has been updated. After updating i am able to download my e-aadhar card from web.
But when i try to register on common service center (Https://registration.Csc.Gov.In/cscregistration/cscregauth.Aspx), it is showing error: -

” exception occurred - otp generation failed. Neither email nor mobile are available - code: 112”.

Hope this problem will be resolved.
Thanks and regards
Lakhan singh
Aadhar number:[protected]

Problem in updation - Comment #2592641 - Image #0
My aadhar number is[protected]. I have updated my aadhar number with my mobile number and my email id. I have received the confirmation that the same has been updated. After updating i am able to download my e-aadhar card from web.
But when i try to register on common service center (Https://registration.Csc.Gov.In/cscregistration/cscregauth.Aspx), it is showing error: -

” exception occurred - otp generation failed. Neither email nor mobile are available - code: 112”.

Hope this problem will be resolved.
Thanks and regards
Jinat Jahan
Aadhar number:[protected]
My aadhar number is[protected]. I have updated sso govt id my aadhar number OTP my mobile number and my email id Did not received the confirmation that the same has been updated.

Problem in updation - Comment #2741722 - Image #0
My aadhar number is[protected]. I have updated my aadhar number with my mobile number and my email id. I have received the confirmation that the same has been updated. After updating i am able to download my e-aadhar card from web.
But when i try to register on common service center (Https://registration.Csc.Gov.In/cscregistration/cscregauth.Aspx), it is showing error: -

” exception occurred - otp generation failed. Neither email nor mobile are available - code: 112”.

Hope this problem will be resolved.
Thanks and regards
Mukesh prajapti
My aadhar number is[protected]. I have updated my aadhar number with my mobile number and my email id. I have received the confirmation that the same has been updated. After updating i am able to download my e-aadhar card from web.
But when i try to register on common service center (Https://registration.Csc.Gov.In/cscregistration/cscregauth.Aspx), it is showing error: -

” exception occurred - otp generation failed. Neither email nor mobile are available - code: 112”.
My aadhar number is[protected]. I have updated my aadhar number with my mobile number and my email id. I have received the confirmation that the same has been updated. After updating i am able to download my e-aadhar card from web.
But when i try to register on common service center (Https://registration.Csc.Gov.In/cscregistration/cscregauth.Aspx), it is showing error: -

” exception occurred - otp generation failed. Neither email nor mobile are available - code: 110”.

Hope this problem will be resolved.
Thanks and regards
habeeb rahman k k
Aadhar number:[protected]

Problem in updation - Comment #2798476 - Image #0
that problem i see per day . so sir plz help me

Problem in updation - Comment #2847877 - Image #0
Exception Occurred - OTP Generation Failed. Aadhaar number does not have verified mobile - code:111 Aadhaar number[protected]My I have updated my aadhar number with my mobile number and my email id. I have received the confirmation that the same has been updated. After updating i am able to download my e-aadhar card from web.
But when i try to register on common service center (Https://registration.Csc.Gov.In/cscregistration/cscregauth.Aspx), it is showing error:
Exception Occurred - OTP Generation Failed. Aadhaar number does not have verified mobile - code:112
Aadhar number[protected] I have updated my aadhar number with my mobile number and my email id.
But when i try to register on common service center (Https://registration.Csc.Gov.In/cscregistration/cscregauth.Aspx), it is showing error:
sir plz

Problem in updation - Comment #2928736 - Image #0
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    B
    Backup Omega Dop
    Mar 30, 2016
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    Website: uidai.gov.in

    MY Aadhar number is[protected]. I have updated my Aadhar number with my mobile number and my email id. I have received the confirmation that the same has been updated. After updating I am able to download my e-aadhar card from web.

    But when I try to register on Common service center (https://registration.csc.gov.in/cscregistration/CSCRegauth.aspx), it is showing error: -” Exception Occurred - OTP Generation Failed. Neither email nor mobile are available - code: 112”.

    For solving this issue I have mailed CSC help desk. They informed us that, it is a problem with UIDI updating, so I need to talk with UIDI department for the same.

    So, today (30/03/2016) I called several times on UIDI helpdesk: - “[protected]”. Since morning today they are providing misleading information's. And the customer care executive for “Bengali” language are too rude. They even use slang languages on call. They simply informed us that they will not help us any way for this issue. The last two representative whom I talked with are:-
    1 MUNNA KR SINGH
    2 DEBRATA(He didn’t pronounced his surname )
    Mr Munna told me that server is down there so I have to check all details online. But just one minute before another representative provided me the details. When I requested him to transfer the call to supervisor, he disconnected the call.
    Mr Debabrata is a master call center reprehensive I think. When I asked him to help me out before knowing my quarry he start telling me the list of service that I can avail through this customer care. Fortunately my problem category was on that list. So, when I asked him about this problem, without checking the Aadhar number he informed me that I need to send request again for updation. After several request he checked my aadhar enrollment details. The way he was talking too rudely. When I describe him my problem, he told me that he cannot help me for this. I requested him to transfer the call to supervisor, then he start pronouncing “Call ta katun, call the katun.” But I hold the line and again requested him to transfer the call to supervisor. Then his replay was “Kotha bolachi dara ebar.” Then he hold the line. After a while suddenly he unhold the line. Then pronounced “Chechaben na”. Then he disconnect the line.
    Is it the service that one expect after calling a customer care number? I have all the call recording details. I want to know who give them the rights to talk with someone like this. Why gov. is paying them if they are not able to solve any problem.
    I also want to know how this problem will be resolved. After updation also CSC web site is showing that my contact details is not updated yet. Why these two sites are not synchronized? Is this a digitalalised India that Modi Ji dreams about? I guess no.
    Hope this problem will be resolved.
    Thanks and regards
    Arpan Sarkar
    [protected]
    Aadhar number:[protected]
    +1 photos
    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
    But when i try to register on common service center (Https://registration.Csc.Gov.In/cscregistration/cscregauth.Aspx), it is showing error: -

    ” exception occurred - otp generation failed. Neither email nor mobile are available - code: 112”.

    Hope this problem will be resolved.
    Thanks and regards
    prosenjit pal
    Aadhar number:[protected]

    Rude behavior of customer care executive and problem in updation - Comment #2506087 - Image #0
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      nanda_mca
      from Chennai, Tamil Nadu
      Mar 18, 2016
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      Address: 625002

      My name is K.R.Nandakumar, resided in below address

      24, Alwarpuram,
      Madurai-625002

      I have applied for Aadhar card and it is generated in Online. But i didnt received the card still (nearly one year passed).
      My Aadhar No :[protected]
      Please do the needful ASAP
      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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        K
        kari kalan
        from Chennai, Tamil Nadu
        Feb 28, 2016
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        Address: 641045

        Dear Sir,
        My old mobile no. was deactivated for some personal reason. So I can’t get the PIN NO, and Password in UIDAI ( Aadhaar Correction ). So requesting you to kindly update my new mobile no. in Aadhaar Card.

        My Old Mobile No. [protected]
        My New Mobile No. [protected]
        My Aadhaar No.[protected]
        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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          S
          S Srinivasalu
          from Mysore, Karnataka
          Feb 25, 2016
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          Address: 560016

          Dear Sir,

          I have keep on trying to download aadhar card but it is not genarating otp number for my number and it is saying provide correct details of the.

          My number are as below

          1) 1001/20052/23508 14/11/2011 12:36:20
          2) 1001/20103/23257 14/11/2011 12:40:33
          3) 1001/20103/23258 14/11/2011 12:48:29

          Please let us know the status of all three EID number and when we will recieve the hard copy of the aadhar card for the same.
          Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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            Neeraj Barai
            from Ratlam, Madhya Pradesh
            Feb 25, 2016
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            Address: Betul, Madhya Pradesh, 460665

            Aadhar card not generated yet, how long I have to wait for Aahdar. Is it not Aam Aadmi ka Adhikar. ... It is Aam Aadmi ki Badi pareshani. School, bank all institutions asking for Aadhar, and aadhar organization is not working properly.

            I give you details of this candidate who enrolled 4 times but yet his adhar card not generated. 2 times rejected, 1 enrollment online shows error Under Manual Check
            another show Under generation both are given below.

            Enrollment No.- 1067/32073/30284 04/09/2015 12:16:09

            Name - Neeraj Barai

            Pincode - 460665

            Dist -- Betul

            State - Madhya Pradesh

            Above Enrollment shows under manual check.

            Enrollment No.- 2036/97004/00013 28/12/2015 12:48:48

            Name - Neeraj Barai

            Pincode - 460665

            Dist -- Betul

            State - Madhya Pradesh

            This Enrollment shows under generation...


            What I will do and how long I have to wait for this Pareshani(aadhar).
            Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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              J
              jaydeo dubey
              Jan 30, 2016
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              Resolved

              Address: Jaunpur, Uttar Pradesh, 222143
              Website: uidai.gov.in

              Hi Sir,
              I am facing problem with Aadhaar card.I enrolled march 2015, till now i didn'nt receive my original aadhaar card.I attached internet copy as reference.I complained many but didn't get any response.Please do something as soon as possible.

              Thanks
              Jay Deo Dubey
              +1 photos
              Apr 11, 2016
              Complaint marked as Resolved 
              Thanks you So much Finally i got my aadhar card by post office
              Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
              Dear Sir,

              I had enrolled for Aadhaar Card on 03 Oct 2015 and the same was issued and digitally signed on 13 Dec 2015. I'm happy that I can view after downloading the soft copy and also looking forward to get original copy soon.
              I don't receive the original copy till date i.e. more than three months now. You are therefore requested to look into the matter and send the original copy at the earliest.
              My Aadhaar No :[protected].
              Enrolment No : 2017/93072/86978.

              Yours,
              LP
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                R
                Ruchi Pandya
                from Ahmedabad, Gujarat
                Jan 24, 2016
                Resolved
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                Address: Jhabua, Madhya Pradesh, 457661

                Dear sir/madam, i have updated my aadhar details which was verified and approved. The status shows as same since long back. I request you to kindly update it as i need to apply for tatkaal passport. Update status the status of the urn no. [protected]. Your request has been verified and approved. I have sent a mail to: [protected]@uidai.gov.in also but still there is no reply till date and today again i have sent them a remainder. The service is so worst and it's a huge shame on indian govt for such a poor and pathetic service. Kindly let me know if there is anything that can be done. Or else i will treat this aadhar card as a piece of * with no use. Please help out in this matter, i got fed up.
                Regards,
                Ruchi pandya
                Apr 16, 2016
                Complaint marked as Resolved 
                Highly satisfactory
                Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                It is resolved quickly.
                Thanks a lot.
                Resolved .
                Thanks
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                  K
                  kabirsharma
                  Dec 17, 2015
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                  Address: 181122
                  Website: www.uidai.gov.in

                  Your enrollment has been rejected due to data processing error ..this message is shown to me whenever i check my aadhar card status from the last two weeks
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                    mohit8316
                    from Bhopal, Madhya Pradesh
                    Oct 15, 2015
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                    Address: 462016
                    Website: uidai.gov.in

                    Hello, my e adhaar is not downloading because one person who is made adhaar card did not mentioned mobile number and email adress even if we our saying that please mention our mobile number and when we check the status on net by putting adhaar id number, its saying " your adhaar is generated " but when we try to download e- adhaar, the messge comming "plesae enter your phone number and without that its not accepting " and when we complaining about that " the form is not accepting without phone number" i gone to goverment office in bhopal and goverment office employee are so rudly .. saying that " we dont know about that and please go to netcafe... " and they saying with very bad attitude we our having problem since 2012 and when we try to make another adhaar card, that also rejected on" uidai.gov.in "

                    so please help us and tell us what i do sir... please help us .

                    my eid- 1412/82023/02152
                    date - 02/03/2015
                    time-16:17:51

                    so i hope you do favour of mine and please help soon as possible...
                    this is good
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                      A
                      apoorv.lko
                      from Ludhiana, Punjab
                      Oct 9, 2015
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                      Address: Lucknow, Uttar Pradesh, 226010
                      Website: www.uidai.gov.in

                      Dear Sir, This is to inform you sir that I have not received my aadhaar card over a year ago .But I have received my e aadhaar . The following detail are given below Aadhar no.[protected] Name -Apoorv Verma s/o Vikal Verma Address-96/KH-83, Vasistha vihar colony, Khagapur(Near hanuman mandir), Ramaasrey Purwa, Gomti nagar, Lucknow Date of birth-20/12 /2000 Enrolment no-1421/11208/01117 Time-12:00:52
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                        shan5977
                        from Delhi, Delhi
                        Oct 8, 2015
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                        Address: New Delhi, Delhi
                        Website: Uidai.gov.in

                        Myself Dr shantanu enrolled for adhar card on 07/10/2013 at 11:28:06. My enrollment no is 1047/81031/04425. Still didnt got my adhar card as everytime the customer care say that some technical problems/ server problem and to try after some time. Despite registering complaints multiple time on uidai customer care my problem didnt solved till now. Kindly do the needful
                        Oct 13, 2015
                        Updated by shan5977
                        Still clueless about my adhar status. Dont know whats the use of this site.
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                          chandra.spark
                          from New Delhi, Delhi
                          Aug 21, 2015
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                          Address: Patna, Bihar

                          Till the time I do not received anything helpful, I'll keep sending the email and keep updating the same to the consumer forum website to aware everyone, how you people work. You can only talk about digitalisation of India but you never tried to do your job seriously. It has been more that a month now but I haven't received anything helpful yet. Is there any other way I could reach you, because since email and post is not at all worthy. I am unable to complete many work related to my taxation, and if I came across any issue with it, it will be just because of you guys carelessness behaviour. And I'll forward the same issue to you guys if I receive from income tax deptt. then you guys will be responsible for the consequences. An Indian Chandra kumar
                          Aug 21, 2015
                          Updated by chandra.spark
                          I would like to add, i tried many time to the customer care no followed by 1947, it kept me on hold for a very long time and if get attended after they just disconnected every time i tried. And if they talk they are not even able to speak, I think they don't know english their hindi is also pathetic.
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                            chandra.spark
                            from New Delhi, Delhi
                            Aug 20, 2015
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                            Address: Patna, Bihar

                            It has been more that a month now but I haven't received anything helpful yet from UIDAI. Is there any other way I could reach you, because since email and post is not at all worthy. I am unable to complete many work related to my taxation, and if I came across any issue with it, it will be just because of you guys carelessness behaviour. And I'll forward the same issue to you guys if I receive from income tax deptt. then you guys will be responsible for the consequences. An Indian Chandra kumar On Wed, Aug 12, 2015 at 3:19 PM, chandra kumar wrote: Hello, It has been 10 days now but I haven't received anything helpful yet. Is there any other way I could reach you, because since email and post is not at all worthy. Thanks Chandra kumar On Mon, Aug 3, 2015 at 1:12 PM, chandra kumar wrote: Hello, As per the recent conversation, I tried both suggested ways. I filled the application with required documents, and posted to given address. It was also a long back. Tried to do the same on-line but it required mobile no to generate OTP, that's the thing I need to update. Both these procedures are not helping me and giving me pain. I have problems filling ITR because of the same. My Aadhar no is :[protected] Name: Chandra Kumar Father's Name: Praveen Kumar Mobile: [protected](need to b updated) Please understand my situation and suggest something useful. Thanks Chandra kumar On Thu, Mar 12, 2015 at 3:22 PM, chandra kumar wrote: Hi, To whomever it may concern. Below is my details mentioned, I need assistance regarding my "Aadhar ". I think at the time of applying for aadhar I provided my contact no. and e-mail ID, now for some reason got a chance to verify the same but it says no mobile or e-mai ID registered. Please let me know if I could update my Aadhar Card information myself online or if you could help me out with the same will be very helpful. Details: Name: Chandra Kumar Father's Name: Praveen Kumar Aadhar no.:[protected] PAN no.: Kindly let me know if I missed something or anything else required. Thanks Chandra kumar Cont no. : +91
                            Aug 21, 2015
                            Updated by chandra.spark
                            I would like to add, i tried many time to the customer care no followed by 1947, it kept me on hold for a very long time and if get attended after they just disconnected every time i tried. And if they talk they are not even able to speak, I think they don't know english their hindi is also pathetic.
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                              Rehan Tanveer
                              from Pune, Maharashtra
                              Aug 10, 2015
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                              Address: Jabalpur, Madhya Pradesh

                              I was trying to update my permanent address online on the https://ssup.uidai.gov.in/update as the pin code mentioned on my Aadhaar card is wrong which states as 482001, whereas correctly it should be 482002. There is a flaw in their system because the postal area for the correspong pin code 482002 should be Gohalpur, but when I tried to update the correct information Gohalpur is not even on the list. I had called up the customer care executive regarding the same, inspite of helping me he just told me to submit request through post.
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                                snsingh05
                                from Bengaluru, Karnataka
                                Aug 8, 2015
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                                Address: Bangalore, Karnataka

                                My Aadhar card might be not generated even after several contacts with Adr. Authorities. and sending Mails.My Complain No-[protected] & every time sent new Com No. Complaint to Adhar Board is no action yet. Plz help to Get AAdhar Card. my Enrolment No-1377/40431/00258, 07/06/2013 12:59:23
                                Aug 08, 2015
                                Updated by snsingh05
                                Please help to get the Aadhar card.
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                                  pradeephp
                                  from Chennai, Tamil Nadu
                                  Jul 13, 2015
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                                  Address: Ghaziabad, Uttar Pradesh

                                  Dear Sir Please see the attach file. I have the applied UIDAI But tell Dated not show No information is available for the entered ID SITE https://eaadhaar.uidai.gov.in/ what are you resan Please updated my UIDAI as soon as possible Enrolment NO :- 0206/56651/00337 24/05/2015 10:35:15 Name :- Meena Devi H. NO 163/B KHORA COLONY GHAZIABAD UTTAR PRADESH 201309 MOB NO [protected] Enrolment Agency :- csc e-governance services india limited and this Agency 100/- rupee change ... Location id :- 092802
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                                    saisparsh
                                    from Jabalpur, Madhya Pradesh
                                    Jul 9, 2015
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                                    Address: Chandrapur, Maharashtra

                                    R/sir, i have enrolled in 2013. my enrollment no.&date as 1207/08833/06589 03/08/2013 11:21:47 but on computer tells my adhaar is genrated but it can"t download. wats the problem serch &send my aadhar card.shivani niranjan chaudhari.441225
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                                      Dinesh Gangaramani
                                      from Ulhasnagar, Maharashtra
                                      Jul 8, 2015
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                                      Sir, I am an Applicant, Dinesh Ramchand Gangaramani, waiting for the above three important documents, waiting since long, disbursement/receiving at My Permanent Address : B-4, Sona-Mahal C.H.S. LTD., Shantinagar, Kalyan-Ambernath Road, Ulhasnagar - 421003. (M): [protected]/ email ID: [protected]@gmail.com Sir, My Current Address: 15, Sai Kirpa Shopping Complex, Opp. Sai Baba Mandir, Dhobhi Ghat M.I.D.C area, Ulhasnagar - 421001. (M): [protected]/ email ID: [protected]@gmail.com Sir, pls. check and resolve the above mentioned issues, the documents, at your earliest at my current address and other issues at the my permanent address at your earliest. Thanking you in advance, Dinesh Ramchand Gangaramani.
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                                      Current address, the building demolished and ...
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